Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Cottingham

Colorado Springs,CO

Summary

Adept Senior Technician with a proven track record at Bob Penkhus Mazda, specializing in electrical failure repairs and fostering team collaboration. Excelled in diagnosing system performances, enhancing quality assurance, and mentoring technicians at Pikes Peak Acura. Committed to safety awareness and continuous learning, achieving significant improvements in service efficiency and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Senior Technician

Bob Penkhus Mazda
02.2024 - 07.2024
  • Conducted diagnostics of components and systems to evaluate performance, identify and repair concerns.
  • Provide thoroughly detailed explanations and estimates with the vehicle multipoint inspection
  • Researched technical service bulletins issued by manufacturers in order to stay up-to-date on current technologies.
  • Maintained certifications and completed training on all manufacturer systems and components.
  • Documented all service information accurately within the electronic database system. (CDK)

Master Technician

Pikes Peak Acura
11.2015 - 02.2024
  • Trained and coached new and lesser experienced technicians on diagnostic and repair procedures.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Read and followed technical documentation to complete accurate repairs.
  • Delegated and supervised all RO's in the shop to assure all work was completed in a timely manner.

Education

High School Diploma -

Manchester High School
Midlothian, VA
06.2015

Skills

  • Electrical failure repairs
  • Estimating Work
  • Preventive Maintenance
  • Parts Replacement
  • Troubleshooting skills
  • Problem-Solving
  • Safety awareness
  • Quality Assurance
  • Team Collaboration

Timeline

Senior Technician

Bob Penkhus Mazda
02.2024 - 07.2024

Master Technician

Pikes Peak Acura
11.2015 - 02.2024

High School Diploma -

Manchester High School
Thomas Cottingham