Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
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Therese Ndione

Brooklyn

Summary

Dynamic Digital Designer | UX Professional and Territory Brand Manager. Versatile professional with a strong foundation in User Experience Design (UX) and a Master's in Sociology, complemented by 7+ years of proven success in retail sales and territory management. Expert in creating impactful digital experiences using tools like Figma, Adobe XD, and Canva. Proficient in Shopify store design, management, and content creation, with a track record of delivering engaging and user-centric solutions for clients across e-commerce and digital platforms.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Freelance
05.2022 - Current
  • UX Design Expertise: Proficient in creating user personas, journey maps, and designing low to high-fidelity prototypes using Figma
  • User-Centered Approach: Skilled in usability testing, gathering feedback, and iterating on designs to deliver intuitive, impactful solutions
  • Creative Content Development: Designed and managed Shopify eCommerce stores, developed branding campaigns, and produced visually engaging content using Canva, Figma, and Adobe tools for YouTube and web clients
  • Analytical Thinking: Researched market trends and competitor offerings to develop innovative strategies that differentiated products and services, driving business growth
  • Equipped with a strong blend of creativity, technical proficiency, and sociological insight, I excel in crafting user-centric solutions and delivering meaningful, impactful results for clients and stakeholders

Territory Brand Manager/ Bosch and Thermador Appliances

AMS Retail Solutions
10.2017 - 01.2022
  • Conducted daily visits to various accounts in assigned region, providing education on a wide range of brand products
  • Delivered accurate performance assessments for each account promptly and competitively
  • Strategically planned business operations to drive sales success in assigned region
  • Analyzed competitor offerings to identify opportunities for differentiation and capitalize on unique selling points
  • Developed strategic partnerships with complementary brands, expanding market reach and driving collaborative promotions
  • Delivered informative product presentations and trainings

Appliances Sales Specialist

The Home Depot
10.2017 - 01.2022
  • Provided information on product features, extended service and knowing related items to sell an entire project
  • Utilized POS system to efficiently process store, online, and phone orders
  • Ensured highest level of customer satisfaction through thorough follow-up and resolution processes
  • Boosted sales through deep understanding of customers needs and lifestyles

Education

Master's degree - Sociology

Université Cheickh Anta Diop

Master of Professional Studies - UX Design

Maryland Institute College of Art
06.2015

Skills

  • User Research
  • User Interface Design
  • Competitive analysis
  • User personas
  • Usability testing
  • Customer Service
  • Critical thinking
  • Creativity
  • Problem solving
  • Attention to detail
  • Retail Sales
  • Bilingual French
  • Brand management
  • Figma
  • Adobe
  • Canva
  • Microsoft Office
  • Google Drive
  • Youtube Creator
  • Photoroom
  • InVision
  • Sketch
  • Miro
  • Pitch
  • LucidChart

Certification

  • Foundations of User Experience (UX) Design, 02/01/22
  • Brand Management: Aligning Business, Brand and Behavior, University of London, 03/01/22

Languages

English
French
Wolof

Personal Information

Willing To Relocate: Anywhere

Timeline

Freelance
05.2022 - Current

Territory Brand Manager/ Bosch and Thermador Appliances

AMS Retail Solutions
10.2017 - 01.2022

Appliances Sales Specialist

The Home Depot
10.2017 - 01.2022

Master of Professional Studies - UX Design

Maryland Institute College of Art

Master's degree - Sociology

Université Cheickh Anta Diop

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Therese Ndione