Theresa Steger
378 Delaware Street
Summary
Experienced with customer service and I am a Quick hands on Learner. I work hard and pay attention to detail. I am a very hard working person who likes to work and who likes to stay busy. I am always with a positive attitude and I am a Team player and I will always commit to my duties.
Overview
27
27
years of professional experience
Work History
Paint Department Associate
Home Depot
11.2022 - Current
- Operated paint mixing machinery to ensure consistent color accuracy and quality control.
- Worked in inventory of paint supplies, coordinating timely restocking to minimize production delays.
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to process improvements that enhanced workflow efficiency in paint preparation and application areas.
- Participated in storewide events such as workshops or demonstrations showcasing painting techniques or DIY projects.
Eligibility Specialist
Logan County Human Services
01.2015 - Current
- Evaluated eligibility applications for various assistance programs, ensuring clients meet the guidelines.
- Worked with clients to gather necessary documentation and resolve eligibility .
- Application processing workflows, enhancing efficiency in client service.
- Assisted clients with accurate eligibility form, application and document completion.
- Interviewed applicants and explained the different available benefits.
- Engaged wider departments in accurate, timely paperwork completion.
- Assisted clients with completion of applications and paperwork.
- Answer Phones, data entry
Crew Member
Steger Graphics
09.2005 - 11.2016
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Worked front counter and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Accurately operated cash register to process customer payments.
Crew Member
Mirastar
06.2005 - 11.2006
- Assisted in inventory management, ensuring stock levels met demand.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of work place to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Operated cash register to ring up final bill and process various forms of payment.
Teller
Sykes
05.2003 - 11.2004
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Assisted Clients with charges on their accounts and explained the reason for the charges
Crew Member
McDonalds
05.1998 - 04.2002
- Collaborated with team members to optimize workflow and reduce wait times.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Boosted repeat customer rates by providing friendly and engaging service.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Caliche High School
Iliff, COSkills
- Paint mixing proficiency
- Teamwork
- Friendly and helpful
- Customer service
- Customer assistance
- Strong communication and interpersonal skills
Timeline
Paint Department Associate
Home Depot
11.2022 - Current
Eligibility Specialist
Logan County Human Services
01.2015 - Current
Crew Member
Steger Graphics
09.2005 - 11.2016
Crew Member
Mirastar
06.2005 - 11.2006
Teller
Sykes
05.2003 - 11.2004
Crew Member
McDonalds
05.1998 - 04.2002
Caliche High School
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