Theresa Ostendorf
27510 County Road 37
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Wray CounityCommunity Leaning Center
01.2021 - 10.2025
Check Children Attendance
Check Payment Box and Post Payments
Check Staff Times
Get Mail and Post Bills
Greet Parents and Answer Phones
Do any Filing
Update Checking and Savings Spreadsheet
Change Weekly Menu and put Meals into the ProCare System
Type Monthly Newsletter
Keep Track of all Child and Staff Files , Track Trainings, Paperwork
Track Fundraisers and send out Thank You Letters and Tax Contribution Forms
Do Deposits and Reports
Reconcile Bank Accounts
Do Board Reports
Sales Associate
Quality Memorials Inc.
03.2014 - 09.2017
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Developed strong relationships with clients, fostering loyalty and repeat business opportunities.
- Collaborated with the marketing team to get the Headstone the customer requested.
Education
No Degree -
Mid Plains Community College
North Platte, NESkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
Certification
- I received all my credentials to be a Certified Teacher
- I received my CPR Certification
Timeline
Administrative Assistant
Wray CounityCommunity Leaning Center
01.2021 - 10.2025
Sales Associate
Quality Memorials Inc.
03.2014 - 09.2017
No Degree -
Mid Plains Community College
I received a Silver Level Award
I did a 16 week EQIT course through zoom to elevate my teaching credentials.