Thashany Alisha Bryan Martinez
Providencia,San Andrés y Providencia
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
CASHIER AND ADMIN ASISSTANT
TASHY FOOD
Providence
01.2021 - Current
- Clean work areas, Answering to inquiries, Answer customer questions, Complete cash and card transactions, Handling cash transactions, Prepare orders according to instructions, Process returns and exchanges, Provide customer service and complaint resolution, Provide excellent customer service, Collect payments and make change, Maintain clean and tidy checkout areas, Performs light paperwork duties as assigned, Bags purchases as needed, Ensure customer satisfaction
FOOD AND BEVERAGE MANAGER
Deep Blue Hotel
Providence
12.2019 - 11.2020
- Managing food and beverage operations within budget and to the highest standards, Leading F&B team by attracting, recruiting, training and appraising talented personnel, Preserve excellent levels of internal and external customer service, Identify customers needs and respond proactively to all of their concerns, Establish targets, KPI's, schedules, policies and procedures, Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork, Comply with all health and safety regulations, Report on management regarding sales results and productivity
PANTRY GARDE MANGER
CCL CRUISE LINE
USA
05.2018
- Oversee the consistency of various preparations within the cold kitchen to ensure quality product and adherence to standard recipes, Prepares all cold food according to recipes, guidelines and standards set by the Executive Chef or hotel standards, Ensures that assigned work area has proper level of par stocks and supplies according to daily production sheets (based on house count), daily menus and banquets events, Always keep all refrigeration, equipment, storage and working areas in clean, working condition in order to comply with health department regulations
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Education
Associate of Arts - Customer Service
Sena
San Andres 07.2022 - 11.2022
Associate of Arts - Canned Fruits And Vegetables Preparation
Sena
Providence 10.2021 - 11.2021
Associate of Arts - Cleaning Services in Areas
Sena
San Andres 06.2022 - 07.2022
Associate of Arts - Profeciency in Food Safety And Hygiene Practices
Sena
San Andres 01.2020 - 12.2021
Associate of Arts - Entrepreneur in Artisanal Processing of Fruit And Vegetable Derivatives.
Sena
San Andres 02.2021 - 12.2021
Associate of Arts - Fundamentals of The Workplace Safety And Health Management System
Sena
Providence 01.2022 - 12.2022
Skills
- Cash Handling
- Customer Assistance
- Payment Collection
- POS Systems
- Cash Register Operation
- Customer Service
- Cleaning and sanitizing
- Credit and cash transactions
- Daily Reporting
- Staff Training
- Point of sale operation
- Time management skills
- Guest inquiries
- Online orders preparation
- Inventory Management
- Cash handling expertise
- Written and verbal communication
- Hospitality and accommodation
- Customer Relations
Languages
English
Native language
Spanish
Advanced (C1)
C1
Timeline
Associate of Arts - Customer Service
Sena
07.2022 - 11.2022
Associate of Arts - Cleaning Services in Areas
Sena
06.2022 - 07.2022
Associate of Arts - Fundamentals of The Workplace Safety And Health Management System
Sena
01.2022 - 12.2022
Associate of Arts - Canned Fruits And Vegetables Preparation
Sena
10.2021 - 11.2021
Associate of Arts - Entrepreneur in Artisanal Processing of Fruit And Vegetable Derivatives.
Sena
02.2021 - 12.2021
CASHIER AND ADMIN ASISSTANT
TASHY FOOD
01.2021 - Current
Associate of Arts - Profeciency in Food Safety And Hygiene Practices
Sena
01.2020 - 12.2021
FOOD AND BEVERAGE MANAGER
Deep Blue Hotel
12.2019 - 11.2020
PANTRY GARDE MANGER
CCL CRUISE LINE
05.2018
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