Thanya Loya Martinez
Denver
Summary
Experienced Fleet Service and Load Planner skilled in baggage management and team collaboration. Enhanced safety and productivity through strong organizational and communication abilities, driving improvements in operational efficiency.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Fleet Servixe
American Airlines
Denver
05.2021 - 04.2026
- Guided planes for arrivals and departures, emphasizing safety protocols and compliance.
- Coordinated baggage handling, ensuring timely delivery to aircraft and claim areas to maintain operational efficiency.
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
- Led team to enhance productivity by prioritizing tasks based on urgency and resource availability.
- Accurately identified customer's service needs.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Enforced security regulations at gates and around the airport premises.
- Followed company policies and procedures when handling hazardous materials.
- Operated ground support equipment such as tugs, belt loaders, lavatory trucks.
- Assisted in loading and unloading baggage from aircraft.
- Ensured all cargo was properly secured on aircrafts.
- Utilized handcarts and safe lifting protocols to transport and relocate baggage, cargo and freight items.
- Used scanners to track parcel information, condition or receipt.
Load Planner
Swissport USA
05.2019 - 07.2021
- Coordinated with sales, customer service, and warehouse departments to meet customer requirements in preparing shipments for transport.
- Balanced needs and pilot availability to determine appropriate loads and delivery schedules for each airplane.
- Conducted regular audits of completed plans verifying accuracy compliance relevant safety regulations.
- Audited completed plans regularly to verify accuracy and compliance with relevant safety regulations.
Education
AMT - Aircraft Maintenance Technician
Spartan College of Aeronautics And Technology
Broomfield, CO 09.2025 - 05.2026
High School Diploma -
Westminster High School
Westminster, COSkills
- Interpersonal abilities
- Baggage Retrieval
- Airline Policies
- Safety Regulations
- Arrival duties
- Team collaboration
- Problem-Solving
- Time Management
- Multitasking
- Excellent Communication
- Organizational skills
- Team Collaboration
- Active Listening
- Communication effectiveness
- Adaptability
- Task prioritization
- Decision-Making
- Data analysis
- Critical thinking
- Team building
- Hazard Monitoring and Management
- Work Area Inspection
- Time management
- Team leadership
- Safety regulations
- Equipment operation
- Load planning
- Baggage handling
- Task prioritization
- Effective communication
- Analytical skills
- Organization
- Aircraft inspection
- Customer support
- Safety awareness
- Transportation compliance
- Fuel management
- Strong teamwork
- Baggage management
- Airport safety regulations
- Airline regulations
- Dangerous goods handling
- Airline operations
- Communication skills
- Collaborative teamwork
- Shipment Tracking
- Cargo loading
Languages
- Spanish
- English
Timeline
AMT - Aircraft Maintenance Technician
Spartan College of Aeronautics And Technology
09.2025 - 05.2026
Fleet Servixe
American Airlines
05.2021 - 04.2026
Load Planner
Swissport USA
05.2019 - 07.2021
High School Diploma -
Westminster High School