Thad Ward
Greeley
Summary
Proficient Maintenance Manager with a track record of enhancing operational efficiency through effective team leadership and multitasking skills. Committed to maintaining safety standards and fostering strong vendor partnerships to drive successful maintenance outcomes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Maintenance Manager
ConAm
Greeley
04.2023 - Current
- Coordinated preventive maintenance schedules for residential properties and facilities to enhance operational reliability.
- Supervised maintenance team to ensure timely completion of repair requests.
- Managed vendor relationships for outsourced maintenance services and supplies to ensure quality and timely service delivery.
- Responded to tenant inquiries regarding maintenance issues and service requests promptly.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Managed the maintenance staff and their daily activities.
- Organized work orders, assigned tasks to staff members, and tracked progress of repairs and maintenance projects to streamline operations.
Delivery Driver
On Track, Inc
Windsor
03.2020 - 03.2023
- Coordinated timely pickups and deliveries to enhance customer satisfaction.
- Loaded and unloaded packages in compliance with safety protocols to ensure secure transport.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and delivered items securely to minimize risk of damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
Alarm Technician
DictoGuard Security
Greeley
08.2018 - 02.2020
- Installed and maintained alarm systems for residential and commercial properties.
- Diagnosed issues in security systems and performed repairs.
- Trained junior technicians on installation procedures and equipment usage.
- Responded to service calls, providing timely troubleshooting support.
- Assisted in developing best practices for alarm installation and maintenance processes.
- Repaired faulty equipment, such as cameras, sensors, keypads, and motion detectors.
- Ensured that all alarm components were operating correctly and safely at all times.
- Provided customer service by responding to client inquiries about their alarms or security systems.
- Configured wireless communication devices used in conjunction with alarm systems for remote access capabilities.
- Collaborated with other technicians in order to ensure that jobs were completed in an efficient manner.
- Responded promptly to emergency calls from customers who needed assistance with their alarms.
- Programmed new codes for customers into the system's control panels when requested.
- Assisted with the design of customized security solutions based on individual customer needs.
- Installed and configured alarm systems in residential and commercial properties.
- Maintained accurate documentation of all services provided for future reference purposes.
Security Alarm Technician
National Security System
Somerville
08.2003 - 06.2018
- Performed routine maintenance and repairs on apartment buildings, including painting, plumbing, electrical work, carpentry, and HVAC systems, contributing to overall building functionality and tenant comfort.
- Ensured compliance with safety regulations during all maintenance activities.
- Responded to tenant maintenance requests and service calls, ensuring timely resolution and tenant satisfaction.
- Coordinated with building owners to address tenant maintenance requests, facilitating effective communication and prompt service delivery.
- Collaborated with vendors for specialized repairs and service contracts.
- Assisted in training new maintenance staff on procedures and safety protocols.
- Repaired plumbing issues including leaks, clogs, and fixture replacements.
Education
Some College (No Degree) - TV, Radio, Communications
Connecticut School of Broadcasting
Hasbrouck Heights, NJSkills
- Maintenance & repair
- Vendor management
- Customer relationship management
- Team leadership
- Time management
- Multitasking
- Problem solving
- Computer skills
Certification
CPO
Accomplishments
Maintenance manager of the year 2023
Timeline
Maintenance Manager
ConAm
04.2023 - Current
Delivery Driver
On Track, Inc
03.2020 - 03.2023
Alarm Technician
DictoGuard Security
08.2018 - 02.2020
Security Alarm Technician
National Security System
08.2003 - 06.2018
Some College (No Degree) - TV, Radio, Communications
Connecticut School of Broadcasting