Tess Devillier
Denver
Summary
Adaptable hospitality and retail professional with experience across customer service, sales, food and beverage, and nonprofit operations. Skilled at building rapport, coordinating workflow, and maintaining high service standards in fast-paced environments. Currently completing health-science coursework at the Community College of Denver and working toward a future in healthcare, bringing strong communication, critical thinking, and reliability to every role.
Successful Cafe Manager leading, training and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, marketing and inventory control.
Overview
7
7
years of professional experience
Work History
Seasonal Sales Associate
Lush Cosmetics
08.2025 - Current
- Deliver personalized skincare guidance, product demos, and tailored recommendations to support guest needs.
- Maintain smooth store flow during high-volume seasonal traffic through efficient POS use, restocking, and customer engagement.
- Contribute to team sales goals through active listening, upselling, and strong product knowledge.
Barista
Secret Garden Café
02.2024 - 05.2025
- Crafted consistent, high-quality beverages while managing fast-paced service demands.
- Balanced customer service, café cleanliness, and product prep to maintain an organized and welcoming environment.
- Supported café operations through restocking, sanitation, and teamwork.
Baker
Ideal Market
06.2024 - 10.2024
- Prepared breads, pastries, and baked goods following quality, timing, and safety standards.
- Maintained an organized production space and assisted with inventory and ingredient prep.
Manager
Scooter’s Coffee
08.2021 - 12.2023
- Led store operations including staff training, scheduling, customer relations, and workflow management.
- Monitored quality control, managed inventory and ordering, and reduced waste through efficient stock practices.
- Maintained professional, organized, and safe environment for employees and patrons.
Head of Sales
Nebraska Humane Society
01.2022 - 12.2023
- Oversaw gift shop operations including merchandising, inventory management, and volunteer coordination.
- Promoted the organization’s mission by educating visitors and creating positive customer experiences.
Data Analyst
NRG Media
06.2020 - 08.2021
- Analyzed and organized performance data for international clients under tight deadlines.
- Communicated insights clearly through written reports and client discussions.
- Maintained accuracy while balancing multiple projects simultaneously.
Pet Food Nutritionist
The Green Spot
05.2019 - 06.2020
- Provided individualized pet nutrition recommendations based on dietary needs and budgets.
- Delivered excellent customer service while managing POS tasks and store upkeep.
Education
Associate of Science -
Community College of Denver
Denver, CO12-2028
Skills
- Customer Service
- Hospitality Operations
- Sales & Upselling
- Product Education
- Inventory & Merchandising
- POS & Cash Handling
- Multitasking
- Workflow Coordination
- Critical Thinking
- Retail loss prevention
- Hospitality and accommodation
- Employee engagement
- Hiring and training employees
Timeline
Seasonal Sales Associate
Lush Cosmetics
08.2025 - Current
Baker
Ideal Market
06.2024 - 10.2024
Barista
Secret Garden Café
02.2024 - 05.2025
Head of Sales
Nebraska Humane Society
01.2022 - 12.2023
Manager
Scooter’s Coffee
08.2021 - 12.2023
Data Analyst
NRG Media
06.2020 - 08.2021
Pet Food Nutritionist
The Green Spot
05.2019 - 06.2020
Associate of Science -
Community College of Denver