Tessa Lindsey
Lakewood
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
10
10
years of professional experience
Work History
Receptionist, Admin
Christopher Dodge Ram
02.2020 - 08.2025
- Deep knowledge of phone system
- Inventory management (ie posting in and of out inventory)
- Reconciliation of statements
- Assign accounts to proper billing
- Adding in customer data
- Scanning in documents, with personal/private information
- Customer relations
- Experience in a fast paced environment
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Back of House Team Member
Rocky Mountain Catering
09.2015 - 08.2021
- Ability to adapt to changes in a faced pace work flow
- Work directly with customer
- Organization
- Keep calm in the face of adversity
- Quick adjustment
- Focus on the experience of customer
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
Server/Hostess
Teds Montana Grill
02.2017 - 04.2019
- Answering phones
- Make reservations on pos system
- Customer experience with me first
- Clean and clear tables
- One on one relationships with management and patrons
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
Diploma -
Columbine High School
01.2018
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Red rocks community college
01.2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Receptionist, Admin
Christopher Dodge Ram
02.2020 - 08.2025
Server/Hostess
Teds Montana Grill
02.2017 - 04.2019
Back of House Team Member
Rocky Mountain Catering
09.2015 - 08.2021
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Red rocks community college
Diploma -
Columbine High School
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