Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tess Ryan

Fort Collins

Summary

Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specializing in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.

Overview

7
7
years of professional experience

Work History

Receptionist

Anders Auto Glass
Fort Collins
02.2025 - 06.2025

Receptionist

Quality Inn Suites
Fort Collins
05.2024 - 08.2024
  • Managed front desk operations and handled guest check-ins and check-outs.
  • Answered phone calls promptly and addressed guest inquiries effectively.
  • Coordinated room reservations using hotel management software proficiently.
  • Assisted guests with special requests and arranged for additional services.

Barista

Ziggi's Coffee
Loveland
08.2022 - 12.2023
  • Maintained cleanliness of workstations and customer areas to ensure hygiene standards.
  • Operated cash register, processed payments, and handled customer transactions accurately.
  • Assisted in training new baristas on beverage preparation and customer service techniques.
  • Engaged with customers to build rapport and enhance their overall experience at Ziggi's Coffee.

Host

Ryan's Sports Grill
Fort Collins
01.2018 - 03.2020
  • Managed seating arrangements efficiently during peak hours.
  • Answered phone calls and took reservations accurately.
  • Greeted guests warmly and guided them to their tables.
  • Maintained a clean and organized host stand area.

Education

GED -

Fossil Ridge High School
Fort Collins, CO
05-2023

Skills

  • Telephone etiquette
  • Customer service excellence
  • Time management
  • Organizational skills
  • Team leadership
  • Efficient multitasking

Timeline

Receptionist

Anders Auto Glass
02.2025 - 06.2025

Receptionist

Quality Inn Suites
05.2024 - 08.2024

Barista

Ziggi's Coffee
08.2022 - 12.2023

Host

Ryan's Sports Grill
01.2018 - 03.2020

GED -

Fossil Ridge High School
Tess Ryan