Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Terrell McClanahan

Grand Junction

Summary

Dedicated customer service professional with extensive retail experience, recognized for an outgoing demeanor and exceptional rapport-building skills. A solid team player motivated to enhance customer satisfaction while contributing to overall company success. Expertise in quality, speed, and process optimization drives a commitment to delivering outstanding service. Seeking a long-term position that leverages current skills while fostering career growth and development.

Overview

6
6
years of professional experience

Work History

Pest Control Technician

Penguin Pest Control
04.2025 - 10.2025
  • Responded to customer inquiries and complaints regarding pest control services and solutions.
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Inspected commercial and residential buildings and structures for pest issues.
  • Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.

Cement Form Finisher

Rinker Materials Concrete Pipe
07.2024 - 04.2025
  • Observed manufacturer's safety procedures and corporate standards for pouring and finishing.
  • Verified finishing met established standards for color, textures, metallic, exotic woods and aged finishes.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Maintained organized work area by cleaning and removing hazards.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.

Retail Sales Associate

Walmart
10.2022 - 07.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Performed cash, card, and check transactions to complete customer purchases.

Mobile Phone Expert

OSL Retail Services Inc
10.2019 - 02.2022
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

High school diploma -

Palisade High School
Palisade, CO
01.2015

Skills

  • Customer Service
  • Retail sales
  • Management
  • Inventory
  • Professional demeanor
  • Cash Handling
  • Sales goals achievement
  • Positive customer engagement
  • Sales expertise
  • Store opening and closing

Assessments

  • Data Entry — Completed
  • May 2019
  • Measures a candidate's ability to accurately input data and effectively manage databases.
  • Full results: Completed
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Pest Control Technician

Penguin Pest Control
04.2025 - 10.2025

Cement Form Finisher

Rinker Materials Concrete Pipe
07.2024 - 04.2025

Retail Sales Associate

Walmart
10.2022 - 07.2024

Mobile Phone Expert

OSL Retail Services Inc
10.2019 - 02.2022

High school diploma -

Palisade High School

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Terrell McClanahan