Teri Levy
Denver
Summary
Dynamic and safety-focused professional with a valid CDL Class B and a clean driving record, honed at RTD Regional Transportation District. Proven ability to manage schedules and foster positive environments, ensuring timely and safe transportation while enhancing customer service through effective communication and problem-solving skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Bus Driver/ Intern Instructor
RTD Regional Transportation District
12.2022 - Current
- Safely transported customers
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Built a positive, inclusive classroom environment to foster open dialogue and mutual respect among students.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Continuously expanded professional knowledge by attending workshops, conferences, and other professional development opportunities.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Bus Driver
First Transit Denver
05.2019 - 11.2022
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
Assistant Manager
Labor Exchange
05.2015 - 05.2019
- Pay Roll
- Scheduling
- Finding new contracts and maintaining current ones
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Kitchen Manager
Bennie E Goodwin
08.1997 - 04.2013
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Cooked and Prepared all the food
- Portioned all the food for the month
- Planned meals
Customer Service Representative
Converges
12.2008 - 02.2012
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Hospitality Management
Finishing School
Denver, COSkills
- Valid Driver's License
- Valid CDL Class B with passenger endorsement
- Clean driving record
- Safety-focused
- Weather condition driving
- Pre-trip inspections
- Problem-solving
- DOT regulations
- Scheduling adherence
- Disability awareness
- Adaptable to change
- DOT standards
- Customer service
- Attention to detail
- Multitasking and organization
- Clear communication
- Patience under pressure
- Bus operation
- Culinary Experience
- Operations Management
- Help desk
- Contract Negotiation
Certification
- [Scheduling] Training - [May 2019]
- [Bookkeeping] Training - [May 2019]
- [Customer Focus & Orientation] Training - [May 2019]
Timeline
Bus Driver/ Intern Instructor
RTD Regional Transportation District
12.2022 - Current
Bus Driver
First Transit Denver
05.2019 - 11.2022
Assistant Manager
Labor Exchange
05.2015 - 05.2019
Customer Service Representative
Converges
12.2008 - 02.2012
Kitchen Manager
Bennie E Goodwin
08.1997 - 04.2013
Hospitality Management
Finishing School
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