Teresa Campbell
Brighton
Summary
Operations and healthcare leader with extensive management experience in veterinary medicine. Successfully launched a start-up veterinary hospital, developing operational systems and culture standards while mentoring new managers. Proven track record in driving financial success, enhancing client experience, and fostering a positive workplace culture.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Practice Manager / Start-Up Hospital Leader
Livewell Animal Hospital
Denver
01.2024 - Current
- Successfully launched and helped establish a start-up veterinary hospital from the ground up, building operational systems, workflows, and culture standards.
- Led daily hospital operations and Practice Manager duties, overseeing staffing, budgeting, client service, and performance.
- Balanced start-up demands with ongoing operational leadership of a high-volume veterinary hospital.
- Oversaw team building, recruitment, and onboarding during rapid growth phase.
- Trained and mentored over a dozen new managers across multiple Livewell locations, supporting leadership development and consistent operational standards across the organization.
- Developed onboarding and training processes for leadership teams, ensuring consistency across expanding hospital network.
- Partnered with leadership to implement systems enhancing efficiency, patient care, and client experience.
Team Lead / Real Estate Advisor
Compass
Colorado
01.2022 - Current
- Led and mentored agents through coaching, accountability, and transaction support to enhance performance.
- Developed systems and processes to boost agent productivity and elevate client satisfaction.
- Built strategic relationships with clients, business partners, and community organizations to foster collaboration.
- Coordinate community engagement initiatives, volunteer programs, and client appreciation events.
- Https://www.compass.com?utm_source=chatgpt.com
Real Estate Advisor
Keller Williams Realty
Colorado
01.2020 - 01.2022
- Guided buyers and sellers through residential real estate transactions, ensuring smooth processes and client satisfaction.
- Conducted market analysis and developed customized marketing strategies to effectively reach target audiences.
- Built a referral-based business through strong client relationships and active community involvement, fostering trust and loyalty.
- Https://www.kw.com?utm_source=chatgpt.com
Practice Manager
Jasper Animal Hospital
Lafayette
01.2010 - 01.2021
- Managed hospital financial performance and implemented strategies, resulting in increased efficiency and profitability.
- Directed hospital operations, enhancing staffing, scheduling, budgeting, inventory, payroll, and client service.
- Partnered with veterinarians to ensure exceptional patient care and client satisfaction.
- Led recruitment, onboarding, training, and professional development initiatives.
- Cultivated positive, team-oriented culture emphasizing accountability and growth.
- Maintained compliance with industry regulations and best practices.
Client Service Representative
Jasper Animal Hospital
Lafayette
01.2004 - 01.2010
- Provided exceptional customer service, fostering strong client relationships and ensuring satisfaction.
- Managed front-desk operations, appointment scheduling, and client communications to enhance patient experience.
- Supported hospital operations through efficient administrative tasks and attentive client care.
Education
Certified Veterinary Practice Manager (CVPM) -
01-2019
Colorado Real Estate License -
Leadership Development & Team Management Training -
Financial Management & Budgeting -
Human Resources & Employee Relations -
Skills
- Veterinary practice management
- P&L management
- Practice growth strategies
- Strategic planning
- Operations leadership
- Process improvement
- Change management
- Team development
- Recruitment strategies
- Coaching performance
- Client experience
- Client relationship management
- Vendor management
- Conflict resolution
Community Leadership
Community Outreach Leader, The Luxuriance Group, Lead community service initiatives and volunteer opportunities., Organize quarterly community events and client appreciation programs., Develop partnerships with local businesses and nonprofit organizations., Promote a culture of community involvement and service.
Certification
Certified Veterinary Practice Manager (CVPM), Veterinary Hospital Managers Association (VHMA), 2019
Education Professional Development
- Certified Veterinary Practice Manager (CVPM)
- Colorado Real Estate License
- Leadership Development & Team Management Training
- Financial Management & Budgeting
- Human Resources & Employee Relations
Awards Recognition
Hospital Manager of the Year, 2025, Recognized for exceptional leadership, team development, operational excellence, and commitment to creating a positive workplace culture while driving hospital performance and client satisfaction.
Professional Highlights
- Hospital Manager of the Year, 2025
- Certified Veterinary Practice Manager (CVPM), 2019
- Leadership and Operations Management Experience, 20+
- Veterinary Practice Leadership Experience, 17+
- Real Estate Team Lead and Community Outreach Leader
- High-Performing Teams Development and Retention
- Budgeting, P&L Management, Payroll, and Operational Growth Experience
Accomplishments
- Hospital Manager of the Year 2025
Timeline
Practice Manager / Start-Up Hospital Leader
Livewell Animal Hospital
01.2024 - Current
Team Lead / Real Estate Advisor
Compass
01.2022 - Current
Real Estate Advisor
Keller Williams Realty
01.2020 - 01.2022
Practice Manager
Jasper Animal Hospital
01.2010 - 01.2021
Client Service Representative
Jasper Animal Hospital
01.2004 - 01.2010