Tera Foutz

Pagosa Springs

Summary

Dynamic professional with experience at Vacasa and Boss Hoggs, excelling in customer service and housekeeping. Proven ability to thrive in high-pressure environments while maintaining exceptional standards. Recognized for strong multitasking and attention to detail, enhancing guest satisfaction and ensuring a pristine living space. Committed to delivering outstanding results in every role.

Compassionate individual with robust experience in delivering exceptional guest services and ensuring smooth operations. Strong focus on teamwork and achieving great results, adaptable to changing needs. Skilled in client engagement, conflict resolution and organization.Reliable and efficient bringing positive attitude to every challenge. Empathetic individual with a sensitive and compassionate approach to cultivating a trusting bond/relationship with clients.

Overview

years of professional experience

Work History

House Cleaner

Vacasa

05.2020 - Current

Sanitize all rooms, with special focus on the kitchen and bathroom.
Launder bedding, and towels used by people in units

Waitress

Boss Hoggs

03.2000 - 01.2014

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Education

GED -

Pagosa Springs Education Center

Pagosa Springs, Colorado

05-2008

Skills

Customer service
Housekeeping
Ability to work for a long period of time
Strong multitasking

Team collaboration
Cash handling
Decision-making
Attention to detail

Timeline