Dynamic manager with expertise in staff training, customer service, and inventory control. Committed to enhancing team performance and customer satisfaction in the nail care industry. Offering excellent nail care to all clients.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
Manager
Frenchies Modern Nail Care
Lone Tree
05.2025 - Current
Trained and supervised staff on nail care techniques and customer service standards.
Implemented inventory management practices for nail products, reducing waste.
Maintained salon cleanliness and organization to enhance customer experience.
Assisted customers with product selections and provided nail care consultations.
Monitored staff performance, addressing issues to ensure high-quality service.
Coached team members to improve job performance and operational efficiency.
Recruited qualified candidates to fill open positions, ensuring adequate coverage.
Conducted regular meetings to discuss progress and identify areas for improvement.
Assistant Manager
Frenchies Modern Nail Care
Lone Tree
10.2024 - 05.2025
Ensured optimal inventory levels for essential nail care products.
Delivered exceptional customer service by promptly addressing client inquiries and concerns.
Guided junior staff on daily tasks, projects, and objectives to enhance team performance.
Assisted in managing daily operations at a busy nail care salon.
Nail Specialist
Frenchies Modern Nail Care
Lone Tree
06.2024 - 10.2024
Executed manicure and pedicure treatments with high-quality products in a welcoming environment.
Maintained cleanliness and organization of workstation and salon area.
Educated clients on nail health and proper aftercare techniques.
Recommended suitable home care products tailored to individual needs.
Greeted clients, managed phone calls, and scheduled appointments efficiently.
Participated in training sessions to remain knowledgeable about current nail care trends.
Assisted colleagues with tasks such as cleaning and stocking supplies as needed.
Ensured all tools were sanitized after use to maintain health standards.
Animal Technologist
University of Arizona- Animal Care
Tucson
01.2008 - 02.2018
Managed animal care protocols for diverse species in research environments.
Developed training programs for new staff on effective animal handling techniques.
Coordinated daily veterinary care to promote health and well-being of animals.
Ensured compliance with federal and state regulations regarding animal welfare standards.
Collaborated with researchers to support experimental procedures involving animals.
Assisted in breeding programs and monitored reproductive cycles for various species.
Maintained cleanliness and sanitation of animal housing facilities to prevent disease.
Conducted regular health checks and administered necessary medications.
Education
Nail Technician - Nail Technician 600 Hrs Completed
Flores Institute of Nail Design
Mesa, AZ
02-2022
High School Diploma -
Catalina Foothills High School
Tucson, AZ
05-2004
Skills
Staff training and coaching
Customer service excellence
Inventory control
Performance evaluation
Relationship management
Nail care techniques
Sanitation practices
Customer consultations
Polish application
Custom nail design
Nail extensions
Nail repair
Pedicures
Hand and foot massage
Certification
Nail Technician License-Colorado
Timeline
Manager
Frenchies Modern Nail Care
05.2025 - Current
Assistant Manager
Frenchies Modern Nail Care
10.2024 - 05.2025
Nail Specialist
Frenchies Modern Nail Care
06.2024 - 10.2024
Animal Technologist
University of Arizona- Animal Care
01.2008 - 02.2018
Nail Technician - Nail Technician 600 Hrs Completed