Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, customer service, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
2027
2027
years of post-secondary education
Work History
Driver
Lyft And Uber
Loveland
07.2019 - Current
Maintained a 5 star customer rating by listening to customers, and through honing interpersonal communication skills.
Skilled at navigating difficult conversations with diverse personalities, and transforming challenging interactions into positive outcomes.
Communicated effectively with passengers regarding pick-up status or unforseen issues.
Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
Demonstrated ability to handle emergency situations calmly and effectively.
Maintained detailed records of trips, including dates, mileage and fares collected.
Conducted routine inspections to ensure vehicle readiness and safety compliance.
Assisted passengers with loading and unloading their luggage.
Hospice Volunteer
Bristol Hospice
Loveland
05.2018 - 03.2020
Provided compassionate support to patients and families during end-of-life care.
Engaged patients in meaningful conversations to foster connection and comfort.
Attended volunteer training sessions to enhance skills in palliative care communication techniques.
Safeguarded patient privacy with strict adherence to HIPAA protocols.