Taylur Provost
Colorado Springs
Summary
I have always been devoted to the care and welfare of animals whether that is in a medical or legal capacity. Ensuring tasks are completed within the required time frame with 100% quality and efficiency is my priority. Understanding the emotional weight in which callers may be under is something I understand and navigate comfortably given my prior experience. I am reliable and always looking to do my absolute best in everything.
Overview
5
5
years of professional experience
Work History
Animal Law Enforcement Dispatcher
HSPPR
Colorado Springs
07.2025 - Current
- Operated communication systems to relay emergency information efficiently.
- Coordinated with law enforcement and emergency services for prompt response.
- Monitored radio channels for urgent dispatch requests and updates.
- Maintained detailed logs of communications and dispatch activities daily.
- Collaborated with team members to improve operational procedures and protocols.
- Managed multiple tasks simultaneously while remaining calm under pressure.
- Performed administrative duties such as filing paperwork and entering data into computer systems.
- Monitored multiple radio channels for activity or requests for assistance.
- Prepared detailed reports summarizing dispatch activities at the end of each shift.
- Utilized various software and tools to streamline processes and optimize performance.
Veterinary Assistant
Tender Care Veterinary Clinic
Colorado Springs
05.2023 - 04.2025
- Assisted veterinarians during examinations and procedures.
- Prepared and maintained surgical instruments and equipment.
- Monitored animal health and reported changes to the veterinary team.
- Educated pet owners on post-care procedures and medication administration.
- Provided compassionate care to animals in treatment and recovery.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Assisted veterinarians in examining animals.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Dispensed medications orally or topically as directed by veterinarian.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Maintained accurate medical records of all patients.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Provided emotional support to pet owners during difficult times.
- Provided detailed patient care instructions to pet owners.
Veterinary Receptionist
Faithful Friends Animal Hospital
Colorado Springs
06.2022 - 05.2024
- Greeted clients and pets warmly upon arrival at the animal hospital.
- Scheduled appointments efficiently using practice management software.
- Managed incoming calls, addressing client inquiries and concerns promptly.
- Processed payments and maintained accurate financial records for services rendered.
- Coordinated communication between veterinarians and pet owners regarding treatment plans.
- Assisted in managing pet records, ensuring accuracy and confidentiality of information.
- Educated clients on pet care services, fostering strong relationships with animal owners.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Processed payments from clients including cash, credit cards, and checks.
- Filed medical records in an organized manner for easy access when needed.
- Checked in patients prior to their appointment with the veterinarian or technician.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
Veterinary Receptionist
Frontier Veterinary Clinic
Cheyenne
06.2021 - 05.2022
- Greeted clients and pets warmly upon arrival at the animal hospital.
- Scheduled appointments efficiently using practice management software.
- Managed incoming calls, addressing client inquiries and concerns promptly.
- Maintained a clean and organized reception area to enhance client experience.
- Coordinated communication between veterinarians and pet owners regarding treatment plans.
- Processed payments and maintained accurate financial records for services rendered.
- Assisted in managing pet records, ensuring accuracy and confidentiality of information.
- Educated clients on pet care services, fostering strong relationships with animal owners.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Processed payments from clients including cash, credit cards, and checks.
- Filed medical records in an organized manner for easy access when needed.
- Checked in patients prior to their appointment with the veterinarian or technician.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Monitored front desk operations to ensure smooth flow of traffic during peak hours.
- Provided support to veterinary technicians by preparing necessary documents before each appointment.
- Worked with clients to processes all financial transactions.
- Maintained inventory of pet products such as food, treats, toys, collars, leashes.
Education
Associates Degree Is Aircraft Maintenance - Aircraft Maintenance
Wichita Falls Technical School
07.2021 - 12.2021
Skills
- Emergency communication
- Dispatch coordination
- Radio monitoring
- Report preparation
- Client relationship management
- Customer service
- Attention to detail
- Time management
- Effective communication
- Conflict resolution
- Call prioritization
- Information gathering
- Records maintenance
- Memory retention
- Patient monitoring
- Animal restraint techniques
- Compassionate care
- Problem solving
- Veterinary terminology
Timeline
Animal Law Enforcement Dispatcher
HSPPR
07.2025 - Current
Veterinary Assistant
Tender Care Veterinary Clinic
05.2023 - 04.2025
Veterinary Receptionist
Faithful Friends Animal Hospital
06.2022 - 05.2024
Associates Degree Is Aircraft Maintenance - Aircraft Maintenance
Wichita Falls Technical School
07.2021 - 12.2021
Veterinary Receptionist
Frontier Veterinary Clinic
06.2021 - 05.2022