Taylor Ulery
402 Slalom Dr.
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and satisfaction while effectively managing cash transactions. Experienced in team collaboration and leadership, ensuring compliance with safety and security protocols in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Server
China Buffet Chinese Restaurant
05.2023 - Current
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and table settings.
- Handled customer inquiries and resolved complaints promptly.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Server
Michael’s 50s Diner
2021 - 2022
- Processed customer orders efficiently using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery.
- Supported training of new team members on service standards and practices.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Contributed to inventory management by monitoring stock levels.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Corrections Officer
Fayette County Prison
2019 - 2021
- Enforced institutional regulations to ensure safety and security of inmates and staff.
- Developed reports documenting incidents and inmate behavior for review by supervisors.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Routinely counted inmates and in response to potential security breaches.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Documented inmate behavior and activities in logbooks.
- Established positive working relationships and maintained boundaries with resident offenders.
Corrections Food Service Supervisor
Summit Food Service
2018 - 2019
- Supervise daily food preparation, cooking, and meal service for inmates in accordance with approved menus
- Ensure meals meet nutritional guidelines, portion control standards, and special diet requirements (medical, religious, etc.)
- Oversee and direct inmate kitchen workers, including assigning tasks, providing instruction, and monitoring performance
- Enforce safety, sanitation, and hygiene standards (local health codes, USDA, and correctional policies)
- Maintain strict control of kitchen tools, equipment, food supplies, and inventory to ensure security
- Inspect kitchen areas regularly to ensure cleanliness, proper food storage, and compliance with regulations
- Train inmate workers on food handling, equipment use, and safety procedures
- Monitor meal counts and coordinate timely meal service for housing units
Education
No Degree - Criminal Justice
Southern New Hampshire University
Hooksett, NHNo Degree - Criminal Justice
Westmoreland County Community College
Youngwood, PAHigh School Diploma -
Connellsville Area Senior High
Connellsville, PA05.2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Team collaboration
- Point-of-sale system
- Positive and professional
- Reliable and responsible
- Multitasking Abilities
- Verbal communication
- Security procedures
Additional Information
Childcare & Family Care Experience
Demonstrated responsibility for child safety, time management, organization, and communication with schools and healthcare providers.
Timeline
Server
China Buffet Chinese Restaurant
05.2023 - Current
Server
Michael’s 50s Diner
2021 - 2022
Corrections Officer
Fayette County Prison
2019 - 2021
Corrections Food Service Supervisor
Summit Food Service
2018 - 2019
No Degree - Criminal Justice
Southern New Hampshire University
No Degree - Criminal Justice
Westmoreland County Community College
High School Diploma -
Connellsville Area Senior High