Committed to ensuring students derive meaningful insights and enjoyment from instructional engagements
Overview
15
15
years of professional experience
Work History
Assistant Teacher
TWG
Westminster
03.2022 - Current
Supported small-group, large-group, and 1:1 instruction, reinforcing lesson objectives and practice routines.
Prepared and maintained organized learning areas and materials to maximize instructional time.
Built student confidence through positive reinforcement, and clear, patient communication.
Monitored safety and behavior; collaborated with lead teachers on student needs and progress.
Server/Bartender
Zanes italian bistro
01.2017 - Current
Advanced from driver to bartender within a few months.
Fostered teamwork and communication among bar staff for optimal service.
Prepared all supplies for quick access and efficient sales.
Cultivated an enjoyable atmosphere to encourage repeat patronage.
Outside Services
BEAR DANCE GOLF COURSE
Larkspur
08.2011 - 10.2016
Coordinated two to three full-field shotguns weekly, accommodating 144 participants each summer.
Implemented new strategies to enhance customer service and treatment at all times.
Maintained a positive experience for all customers while ensuring staff priorities were clearly defined before shifts.
Floor staff/Bartender
Landmark Theaters
10.2015 - 01.2016
Began as floor staff member, managing podium and server shifts starting in October.
Transitioned to bar position in February, serving for 11 months.
Cultivated strong relationships with regular patrons visiting daily.
Golf shop Employee
PLUM CREEK COUNTRY CLUB
Castle Rock
08.2014 - 07.2015
Checked in players for tee times to ensure smooth operations.
Maintained adequate stock of range balls, carts, and ice across golf course.
Executed sales transactions for shirts, shoes, and golf apparel effectively.
Education
12th Grade -
DOUGLAS COUNTY HIGH SCHOOL
CASTLE ROCK, CO
12.2012
Skills
Customer service
Timeliness and professionalism
Sales strategies
Market analysis
Profit optimization
References
Matthew Whiteis, Bar Manager and Co-Worker, 520-840-3921
Rene Walter, Restaurant Manager, 720-620-1878
Professional summary
Customer service professional with 10+ years across hospitality, golf operations, and bar service, known for elevating guest experiences and streamlining day-to-day operations. Coordinated 2–3 full‑field (144‑player) tournaments weekly, implemented new service standards, and supported team training to ensure consistent, high-touch service. Proven revenue driver through proactive sales and upselling in pro shop and bar settings, with a focus on efficiency, communication, and professionalism. Calm under pressure, punctual, and committed to creating welcoming, repeat-worthy experiences for members and guests.