Dedicated hospitality professional with exceptional customer service skills and a strong work ethic. Committed to maintaining order accuracy and safe food handling while creating welcoming environments for guests.
Overview
9
9
years of professional experience
Work History
Hospitality
Raintree Athletic Club
Fort Collins, CO
08.2025 - Current
Provide exceptional hospitality, fostering positive relationships with both new and returning guests and members.
Consistently greet guests with a smile and make everyone feel welcome.
Resolved conflicts involving guests or employees through mediation techniques while also adhering to company policies.
Trained new team members on hospitality best practices, ensuring consistent service standards across the team.
Maintain a clean and functional environment for members/guests and team members
Server
Smokin Fins
Fort Collins, CO
07.2020 - 01.2025
Managed multiple tasks simultaneously while remaining organized under pressure.
Handled customer concerns calmly and efficiently, ensuring positive resolution and guest satisfaction.
Provided attentive and friendly service to ensure guests felt valued and enjoyed their visit.
cleaned and maintained a well-organized and efficient work environment.
Server/ Bartender
Blind Pig Pub
Fort Collins, CO
03.2017 - 03.2020
Made guests feel welcome by greeting them in a friendly manner.
Confirmed age to maintain adherence to alcohol service laws
Ensured cleanliness to meet health code standards.
maintained composure and effectiveness in a fast-paced environment.
Fostered connections with guests, enhancing customer retention and repeat business.