Taylor Petersen
Aurora
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
12
12
years of professional experience
Work History
Server
Rock Rest Lodge
Golden
04.2024 - 12.2024
- Provided excellent customer service in a fast-paced dining environment.
- Managed table assignments to optimize workflow and guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash and processed payments accurately during busy service periods.
- Resolved customer complaints promptly to enhance guest experience.
- Recommended menu items based on guest preferences and dietary restrictions.
Barista
Starbucks
Lakewood
07.2023 - 01.2024
- Prepared handcrafted beverages according to customer preferences and Starbucks standards.
- Maintained cleanliness and organization of work area throughout shifts.
- Provided exceptional customer service by engaging with customers and addressing inquiries.
- Collaborated with team members to optimize workflow during peak hours.
Server
Jax Fish House
Glendale
04.2023 - 07.2023
Server
Austin’s
Greeley
03.2022 - 12.2022
Administrative Assistant
Bird Construction
Thayne
09.2021 - 02.2022
Server
La Fiesta
Ely
11.2020 - 07.2021
Cashier
Ridley’s Market
Ely
03.2019 - 01.2020
Server
Wild River Brewing & Pizza Co.
Grants Pass
08.2015 - 01.2016
Server
Taps Sports Grill
Fort Collins
07.2014 - 07.2015
Sales Associate
At the Beach
Fort Collins
05.2013 - 06.2014
- Assisted customers with product selection and inquiries.
- Maintained inventory levels and organized merchandise displays.
- Conducted product demonstrations and provided detailed information.
Server
Rec Room
Fort Collins
09.2013 - 03.2014
Customer Service Representative
Center Partners - Capital One
Fort Collins
08.2012 - 04.2013
Education
Poured Valley High School
Fort Collins, COSkills
- 48 hour Peer Coach Training
- Punctual
- Detail-oriented
- Enthusiastic
- Fork Lift Certification
- Top Sales Associate
- Efficient
- Team Player
- Typing 80 wpm
- Cash handling
- Time management
- Administrative support
- Problem solving
- Effective communication
- Multitasking and organization
- Exceptional customer service
- Point of sale (POS) system operations
References
- Niki Worthan, (303) 618-2646
- Carolina Quinones, (970) 620-5257
- Josh Fisher, (970) 324-9080
Timeline
Server
Rock Rest Lodge
04.2024 - 12.2024
Barista
Starbucks
07.2023 - 01.2024
Server
Jax Fish House
04.2023 - 07.2023
Server
Austin’s
03.2022 - 12.2022
Administrative Assistant
Bird Construction
09.2021 - 02.2022
Server
La Fiesta
11.2020 - 07.2021
Cashier
Ridley’s Market
03.2019 - 01.2020
Server
Wild River Brewing & Pizza Co.
08.2015 - 01.2016
Server
Taps Sports Grill
07.2014 - 07.2015
Server
Rec Room
09.2013 - 03.2014
Sales Associate
At the Beach
05.2013 - 06.2014
Customer Service Representative
Center Partners - Capital One
08.2012 - 04.2013
Poured Valley High School