Taylor Pascale
Loveland,CO
Summary
Detail-oriented professional with strong skills in office administration, client communication, and organizational efficiency, eager to leverage these abilities as a Dental Assistant. Experienced in managing sensitive information with discretion and maintaining accurate records to support operational excellence. Ready to contribute to a collaborative team environment and enhance patient care.
Overview
4
4
years of professional experience
Work History
Paralegal
Durango Justice Advocates
06.2024 - 06.2025
- Conferred with clients and other involved parties to gather and track case information.
- Conducted detailed client intakes and entered information into company database.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Prepared legal briefs, motions, and pleadings.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Communicated pertinent information to clients via phone, email, and mail.
Customer Service Representative
Allen Service
08.2021 - 05.2024
- Responded to customer requests for products, services, and company information.
- Sought ways to improve processes and services provided.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Trained staff on operating procedures and company services.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Cross-trained and provided backup support for organizational leadership.
- Cross-trained and backed up other customer service managers.
- Met customer call guidelines for service levels, handle time and productivity.
- Trained new personnel regarding company operations, policies and services.
Education
Dental Assisting
Loveland Dental Assisting School
Loveland, CO12-2025
Skills
- Complex Problem-solving
- Workload management
- Team collaboration
- Schedule coordination
- Multitasking and organization
- Email correspondence
- Multi-line phone systems
- Data entry
- Attention to detail
- Data confidentiality
- Calendar management
Timeline
Paralegal
Durango Justice Advocates
06.2024 - 06.2025
Customer Service Representative
Allen Service
08.2021 - 05.2024
Dental Assisting
Loveland Dental Assisting School