Taylor Jamison
Morrison
Summary
Detail-oriented Transportation Security Officer experienced in advanced screening technology and security protocol adherence. Proven ability to enhance customer experiences through effective problem-solving and team leadership.
Overview
7
7
years of professional experience
Work History
Transportation Security Officer
TSA
Denver
06.2024 - Current
- Screen passengers and luggage for prohibited items using advanced screening technology.
- Assist in training new personnel on standard operating procedures and best practices.
- Utilized problem solving skills to deescalate difficult customer service encounters.
Operations Lead
Kohl's
Lafayette
07.2022 - 05.2024
- Trained and mentored team members on operational procedures and customer service, enhancing team capability and service quality.
- Managed inventory levels and organized stock to ensure optimal product availability for customer satisfaction.
- Led a team to enforce adherence to operational processes and procedures, improving overall workflow compliance.
Retail Sales Associate
Kohl's
Lafayette
07.2020 - 01.2022
- Maintained organized sales floor and restocked merchandise as needed.
- Collaborated with team members to ensure a positive shopping experience.
- Participated in store promotions and merchandising displays for seasonal events.
Grocery Clerk
King Soopers
Erie
08.2019 - 02.2020
- Assisted customers with locating items in the store, answered questions about products and prices.
- Stocked shelves with grocery items to maintain inventory.
- Organized backroom storage areas according to company standards for safety and efficiency.
Education
Certicate EMT - Emergency Medical Services
Front Range Community College
Westminster, CO12-2021
Skills
- Advanced screening technology
- Security protocol adherence
- Risk assessment
- Customer management
- Training and development
- Inventory management
Timeline
Transportation Security Officer
TSA
06.2024 - Current
Operations Lead
Kohl's
07.2022 - 05.2024
Retail Sales Associate
Kohl's
07.2020 - 01.2022
Grocery Clerk
King Soopers
08.2019 - 02.2020
Certicate EMT - Emergency Medical Services
Front Range Community College