Taylor Garlington
Colorado Springs
Summary
Results-driven Senior Account Manager at Ibotta with expertise in affiliate marketing and the payments industry, including managing vendor relationships. Achieved significant marketing sales growth across a $140M/year gift card program by enhancing client retention through data-driven strategies. Proven leader in team performance, fostering accountability and driving business development through effective contract negotiation.
Overview
8
8
years of professional experience
Work History
Senior Account Manager
Ibotta
03.2020 - Current
- Oversaw $140M per year (topline sales) gift card program including over 190 client relationships, from program kick off through execution, flight upselling, program recap.
- Managed vendor relationships with payment integration partners including net new contract and renewal negotiation.
- Coordinated efforts across teams to ensure seamless execution of affiliate media programs.
- Analyzed data on client behavior patterns to inform future account strategies, resulting in higher retention rates.
Care Operations Manager
Ibotta
03.2017 - 03.2019
- Supervised a team of ~25 representatives and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Education
Teaching And Tailoring - Sales Training
Challenger Sales Methodology
Denver, COBachelor of Science - Business Management
University of Phoenix
Tempe, AZ05-2017
Skills
- Affiliate Marketing and Payments
- Salesforce, JIRA, Mode and Looker
- Vendor management
- Business development
- Contract negotiation
Timeline
Senior Account Manager
Ibotta
03.2020 - Current
Care Operations Manager
Ibotta
03.2017 - 03.2019
Teaching And Tailoring - Sales Training
Challenger Sales Methodology
Bachelor of Science - Business Management
University of Phoenix
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