Tatiana Sánchez Niño
Engativa,DC
Summary
Motivated and adaptable business and international relations professional with a strong desire to excel in finance and data analysis, with 2 years of experience in payroll and billing.
I have developed a detail-oriented approach with organizational and problem-solving skills to enable effective contribution to project success. Possessing a natural ability to learn quickly and embrace change, I thrive in collaborative team environments. Dedicated to efficient administration and achieving established goals.
Overview
5
5
years of professional experience
Work History
Finantial Accounting Specialist
LEAN STAFFING -BAYVIEW LOGISTICS
09.2022 - Current
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Made payroll statements for drivers
- Generated invoices and tracked collection progress.
- Review documents as Per Diem and dispute them when needed
- Identified potential areas for process improvement within the finance department
- Processed payments and documents such as employee reimbursements and statements.
- Streamlined daily reporting information entry for efficient record keeping purposes.
Quality & BI Analyst
TELEPERFORMANCE
10.2021 - 08.2022
- Provided quality reports, based on the call’s performance to highlight opportunities for improvement
- Design and run improvement plans for agents
- Gather information (approximately 50 agents) related to individual and team progress to perform data analysis,
- Organize and lead call sessions for call center employees.
- Collaborated with cross-functional teams to identify opportunities for process improvements, driving increased operational effectiveness.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Service Representative
ADECCO -BBVA COLOMBIA S.A
10.2019 - 06.2020
- Effectuate banking transactions
- Create and Update customer's data in system
- Request, verify, receive, and check documentation required for internal procedures
- Send information to respective administrative areas
- Accepted payments and updated accounts with the latest information.
- Educated customers about billing, payment processing, and support policies and procedures.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Education
Bachelor degree - Business and International Relations
La Salle University
Bogotá, DC06.2021
Commercial and Financial Accounting Technician -
Servicio Nacional De Aprendizaje – SENA
Bogotá, DC01.2015
Course Systems Analysis And Data Integration - Database Management
COMPENSAR
Bogotá, Colombia08.2024
Organizing global Corporate Social Responsibilityy: Strategies, Challenges and Ethics -
La Salle University
Bogotá, DC06.2019
Exporting services -
Bogota Chamber of Commerce
Bogotá, DC01.2021
Skills
- Microsoft Office
- Accounting software
- Data Entry
- Invoicing and Billing
- Accounts Payable
- Accounts Receivable
- Payroll Processing
Languages
Spanish
Native language
English
Upper intermediate
B2
French
Elementary
A2
German
Beginner
A1
References
*Sebastian Bastidas, BARTEL Marketing Agency - 3222385630.
*Isaac Amortegui, Bayview Logistics (Previous Supervisor)- 3197346440,
*Daniela Hurtado, Junior Analyst Modum - 3168231949.
Timeline
Finantial Accounting Specialist
LEAN STAFFING -BAYVIEW LOGISTICS
09.2022 - Current
Quality & BI Analyst
TELEPERFORMANCE
10.2021 - 08.2022
Service Representative
ADECCO -BBVA COLOMBIA S.A
10.2019 - 06.2020
Bachelor degree - Business and International Relations
La Salle University
Commercial and Financial Accounting Technician -
Servicio Nacional De Aprendizaje – SENA
Course Systems Analysis And Data Integration - Database Management
COMPENSAR
Organizing global Corporate Social Responsibilityy: Strategies, Challenges and Ethics -
La Salle University
Exporting services -
Bogota Chamber of Commerce
Similar Profiles
Brahyam Julian Sanchez CantorBrahyam Julian Sanchez Cantor
Logistics Coordinator at Lean StaffingLogistics Coordinator at Lean Staffing
Mateo FernándezMateo Fernández
Logistics Coordinator at Lean StaffingLogistics Coordinator at Lean Staffing
Jennifer QuinonesJennifer Quinones
Logistics Coordinator at Lean StaffingLogistics Coordinator at Lean Staffing