Tate Zinnel
Colorado Springs,CO
Summary
Professional housing coordinator with strong experience in housing resources and community outreach. Adept at navigating housing programs, managing relationships, and coordinating resources to meet diverse needs. Known for collaborative team efforts with a flexible approach to evolving challenges and a positive attitude. Skilled in conflict resolution, data management, and effective communication.
Overview
4
4
years of professional experience
Work History
Housing Specialist
Rocky Mountain Human Services
10.2023 - Current
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Contributed to team success by sharing knowledge, resources, and expertise with colleagues in a collaborative work environment.
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Collaborated with property managers and landlords to promote affordable, safe, and stable living conditions for residents.
- Developed and maintained strong relationships with clients, providing empathetic support while navigating complex housing challenges.
- Maintained database of housing resources, landlords and management companies.
- Established strong community partnerships with local organizations to enhance the availability of housing resources.
- Coordinated inspections of rental units to ensure compliance with established habitability requirements prior to occupancy by program participants.
- Educated landlords on fair housing laws and regulations, fostering an environment of equal opportunity for all applicants regardless of race or socioeconomic status.
- Facilitated workshops on obtaining housing, helping clients develop key strategies essential for maintaining long-term stability in their housing situations.
Classified Inside Sales Representative
The Gazette Telegraph
11.2022 - 10.2023
- Collaborated with local governments on legal contracts.
- Assisted clients in publishing legal notices, obituaries, and classified ads while adhering to strict timelines.
- Helped clients determine design and layout of sold and spec ads, collaborated with graphic designers throughout process to ensure absolute client satisfaction.
- Developed customized advertising packages tailored to individual client needs, resulting in increased ad revenue for the newspaper.
- Built strong relationships with local businesses for advertising opportunities.
- Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Manager
1837 Bed and Breakfast
11.2020 - 02.2022
- Managed day-to-day operations of lodging facility, scheduling staff, overseeing budgets, managing reservations, conducting inspections, and ensuring guest satisfaction.
- Collaborated with local tourism organizations to promote the inn, resulting in increased bookings during peak seasons.
- Trained new staff members in customer service best practices, contributing to a cohesive team environment.
- Increased repeat business by fostering a welcoming atmosphere and consistently exceeding guest expectations.
- Ensured compliance with all local regulations and safety standards, maintaining a safe and secure environment for both guests and staff.
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Established and upheld high standards, promoting great customer service and assistance to guests.
Education
Bachelor of Arts - International Studies
College of Charleston
Charleston, SCSkills
- Affordable Housing Knowledge
- Relationship building
- Teamwork and collaboration
- Attention to detail
- Creative problem-solving
- Excellent communication
- Organizational skills
- Trauma-informed care
Timeline
Housing Specialist
Rocky Mountain Human Services
10.2023 - Current
Classified Inside Sales Representative
The Gazette Telegraph
11.2022 - 10.2023
Manager
1837 Bed and Breakfast
11.2020 - 02.2022
Bachelor of Arts - International Studies
College of Charleston
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