Tashmere Carter
Aurora
Summary
Adept at emergency response and conflict de-escalation, I significantly enhanced safety at Securitas Security Services USA. My friendly demeanor and problem-solving skills cultivated a secure, welcoming environment. Expert in report writing and customer service, I consistently improved facility safety and customer satisfaction, contributing to a noticeable decrease in incidents. I am a very Quick Learner, and Fast on my Feet I can bring a very Welcoming space to any workplace I reside at I am looking for something long term. I’m in my Early 20’s trying to figure out where I want to be and find a career that fits me and make it my home, I do hope that’s with you!
Overview
2025
2025
years of professional experience
Work History
Kitchen Staff Member
Dairy Queen Grill & Chill
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Security Officer
UC Health
07.2024 - 09.2024
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Made sure children were all accounted for in patients room, and made sure they were not causing harm to themselves or others
Customer Service Representative
A-1 Beauty Supply
07.2021 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Security Officer
Securitas Security Services USA
04.2022 - 09.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Cook
Freddy's Frozen Custard & Steakburgers
05.2019 - 07.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
High School Diploma - High School Education
Aurora Central High School
Aurora, CO05.2022
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
- Physical fitness
- Emergency response
- Complex Problem-solving
- Conflict de-escalation
- Conflict resolution techniques
- FLUENT IN LANGUAGE
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Calm under pressure
- Active listening
- Teamwork
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Reliability and punctuality
- Store opening and closing
- Cash register operation
- Professional appearance
- Stocking and receiving
- Sales expertise
All About Me
-I’m thinking about going to school for Radiology or to be a Ultrasound Tech
-I have a passion for cooking I’ve been cooking since I was 8yrs old learned from My Mother and Older Sister
-I like to Paint/ Draw
Timeline
Security Officer
UC Health
07.2024 - 09.2024
Security Officer
Securitas Security Services USA
04.2022 - 09.2023
Customer Service Representative
A-1 Beauty Supply
07.2021 - 06.2024
Cook
Freddy's Frozen Custard & Steakburgers
05.2019 - 07.2020
Kitchen Staff Member
Dairy Queen Grill & Chill
High School Diploma - High School Education
Aurora Central High School
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