Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tary Harcourt

Aurora

Summary

Dynamic and reliable driver with a clean driving record and exceptional customer service skills, honed at Lyft. Proven ability to enhance customer satisfaction through punctual deliveries and effective problem-solving. Committed to safety and efficiency, consistently optimizing routes and maintaining vehicle integrity for superior performance. Flexible and detail-oriented, fostering strong client relationships.

Overview

11
11
years of professional experience

Work History

Driver

Lyft
09.2014 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Minimized liability by consistently following road rules when driving.

Driver/Driver Supervisor

Peebles Prosthestics
12.2014 - 06.2020
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Reduced delivery times with careful planning and route optimization.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
  • Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
  • Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
  • Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
  • Developed clear expectations for driver performance, ensuring consistent quality across the team.
  • Coordinated with maintenance teams to ensure timely repairs and preventative maintenance on vehicles, minimizing downtime and ensuring fleet reliability.
  • Reduced accident rates by strictly enforcing safety protocols and conducting thorough vehicle inspections.
  • Conducted regular progress reviews with drivers, providing constructive feedback for continuous improvement.
  • Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Minimized liability by consistently following road rules when driving.

Education

High School Diploma -

Aurora Central HighSchool
Aurora, CO

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Punctual and reliable
  • Flexible schedule
  • Attention to detail
  • Friendly and outgoing

Timeline

Driver/Driver Supervisor

Peebles Prosthestics
12.2014 - 06.2020

Driver

Lyft
09.2014 - Current

High School Diploma -

Aurora Central HighSchool

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Tary Harcourt