Tanya Ontiveros Salazar
Denver
Summary
Customer service professional with history of delivering bilingual support and ensuring client satisfaction. Known for resolving issues efficiently and improving customer experiences. Team-oriented and adaptable, excelling in communication and problem-solving.
Overview
3
3
years of professional experience
Work History
Preschool Teacher's Assistant
Tennyson Knolls Preparatory School
08.2024 - 05.2025
- Assisted lead teacher in developing and implementing age-appropriate lesson plans.
- Supported classroom management by engaging children in structured activities.
- Monitored student progress, providing feedback to promote individual growth.
- Collaborated with parents to address children's needs and enhance communication.
- Maintained a safe, clean, and welcoming classroom environment for students.
- Enhanced learning experiences by incorporating hands-on activities and creative projects.
Receptionist
The Gardens at St Elizabeth
04.2022 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Managed multi-line phone systems, directing calls to appropriate personnel.
- Maintained organized filing systems, ensuring easy access to client information.
- Coordinated appointment schedules, optimizing front desk operations for efficiency.
- Greeted visitors warmly, providing exceptional customer service and support.
Education
Hidden Lake High School
Denver, CO04-2018
Skills
- Positive reinforcement
- Special needs support
- Health and safety
- Bilingual
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Multi-line telephone operation
- Typing speed
- Mail distribution
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Preschool Teacher's Assistant
Tennyson Knolls Preparatory School
08.2024 - 05.2025
Receptionist
The Gardens at St Elizabeth
04.2022 - 08.2024
Hidden Lake High School
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