Tanya Banks
Commerce City
Summary
Event coordination and operations specialist with deep experience managing delegate registration, customer support, vendor workflows, and logistics for high-impact corporate events. Adept at partnering with Marketing, Sales, and Global Events teams to deliver seamless attendee experiences. Skilled in warehouse inventory coordination across U.S. locations, vendor payment processing, and day-to-day event administration. Known for operational precision, problem-solving, and ensuring events are executed on time, on brand, and with exceptional attention to detail.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Project & Events Manager
CrossCountry Mortgage
11.2023 - 04.2025
- Managed full event coordination lifecycle, including registration setup, attendee communication, operational tracking, and onsite execution for corporate and community events.
- Served as primary liaison across Marketing, Sales, and Global Events teams to ensure cohesive event experiences and consistent messaging.
- Owned delegate registration management, ensuring accuracy, timely updates, and exceptional customer support.
- Oversaw event inventory forecasting and coordination across U.S. warehouses, ensuring accurate fulfillment and preventing material shortages.
- Processed vendor payments and managed purchase orders to maintain financial accuracy and support timely event readiness.
- Developed run-of-show documents, staffing plans, and onsite logistics frameworks to streamline execution.
- Managed cross-functional timelines, deliverables, and communication, ensuring stakeholders remained aligned and informed.
- Executed onsite event setup and breakdown, ensuring smooth operations and immediate response to operational needs.
- Delivered post-event documentation, insights, and logistics reviews to support continuous improvement.
Workflow & Project Lead
Xero
Denver, CO
01.2022 - 05.2023
- Coordinated and led projects across 12 global teams, ensuring clarity of requirements and smooth execution.
- Managed and triaged 50–75 workflow requests per month from customer success and cross-functional partners.
- Improved operational efficiency by streamlining processes and optimizing team workflows using Asana.
- Facilitated weekly milestone and alignment meetings to support project progress and remove roadblocks.
- Organized monthly company-wide town halls for educational teams, managing agendas, presenters, and communication.
Senior Workflow Coordinator & Workforce Analyst
Xero
Denver, CO
01.2014 - 01.2022
- Developed and maintained strong consumer and partner relationships.
- Served as liaison to industry partners to support the development of best practices and corporate standards.
- Consolidated and managed outage responses, ensuring compliance with corporate escalation protocols.
- Oversaw daily operations for an 18-person office, including scheduling, communication flow, and administrative support.
- Managed accounts receivable processes with high accuracy and consistency.
- Planned and organized company-wide meetings and events.
Office Manager & Accounts Receivable
MEP Engineering, Inc.
Denver, CO
05.2007 - 08.2011
- Oversaw day-to-day operations for an office of 18 personnel, including three principals and senior-level engineers.
- Managed accounts receivable and maintained office policies and procedures.
- Screened, directed, and managed all inbound communications.
- Coordinated company-wide meetings, staff trainings, and internal events, including venue research, scheduling, and logistics planning.
- Assisted leadership with planning quarterly employee events, holiday gatherings, and client-facing functions to strengthen internal culture and external relationships.
- Managed vendor communication, catering arrangements, room setups, and materials preparation for all onsite events and meetings.
- Developed event checklists, timelines, and setup standards to ensure smooth and consistent execution.
Education
BA - Humanities and Social Sciences
University of Northern Colorado
01.2006
Skills
- Event planning & coordination
- Delegate registration & attendee support
- Vendor & budget management
- Inventory & logistics coordination
- Cross-functional communication
- Onsite event execution
- Asana workflow management
- Deadline management
- Operations oversight
- Vendor management
- Project management
- Vendor and contract negotiations
Certification
- Foundations of Project Management — 2023
- Asana Together Ambassador Training — 2022
- Miro Essentials — 2022
- Miro Mapping & Diagramming — 2022
Timeline
Senior Project & Events Manager
CrossCountry Mortgage
11.2023 - 04.2025
Workflow & Project Lead
Xero
01.2022 - 05.2023
Senior Workflow Coordinator & Workforce Analyst
Xero
01.2014 - 01.2022
Office Manager & Accounts Receivable
MEP Engineering, Inc.
05.2007 - 08.2011
BA - Humanities and Social Sciences
University of Northern Colorado
References
References available upon request.