Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Wildhorse Cinema and Arts
Steamboat Springs, CO
08.2021 - 04.2026
Supervised daily operations to ensure seamless customer experiences and efficient workflow.
Trained and mentored staff on customer service best practices and operational procedures.
Implemented inventory management systems to optimize resource allocation and minimize waste.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Organized cash drawers at opening and closing. Processed cash deposits.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Team Member
Skate Church
Steamboat Springs, CO
02.2024 - 05.2024
Assisted in daily operations, ensuring smooth functioning of activities and events.
Collaborated with team members to maintain a clean and organized environment for participants.
Supported youth engagement initiatives by facilitating skateboarding workshops and clinics.
Implemented safety protocols, enhancing participant experience and reducing potential hazards.