Tania M FLORES
Aurora,CO
Overview
4
4
years of professional experience
Work History
Front End Manager
Walmart
02.2020 - 03.2023
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities
- Responded to all customer complaints and concerns and professionally handle the situations
- Insured all 16 cash register were checked in by the end of the night and also made sure the money was checked in every night
- Solved billing problems and handled customers inquires
- Maintained high customer satisfaction rates by resolving customer complaints
- Assisted sales floor associates by restocking shelf's so customer can find and leave with what they want and need
Amazon
Fulfillment Associate
04.2023 - Current
- Sort boxes, load and unload trailer so customer can receive there package as soon as possible
- Build pallets with customers package so it can get loaded into a different trailer.
- Assist co-worker/managers with stations they need help in
- Get as much trailers unloaded and loaded as much as possible so our percent wont go down.
Shift Manager
McDonald's
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services
- Responsible for quality, service, and cleanliness
- Watches Labor for daily company cost
- Run the floor and making sure crew members always have a task for the day/night
- Making sure customers always leave with fresh food
Education
Medical Assisting
Pickens Technical College
Aurora, CO05.2024
High School Diploma -
Eaglecrest High School
Centennial, CO05.2021
Early Childhood Education
Pickens Technical College
Aurora, CO05.2019
Skills
- Team work environment
- Customer Needs Assessments
- Management skills
- Interpersonal
- Communication
- Flexibility
- CPR Certified
- Vital signs
- CLIA waived testing
- Management of Medical Records
- ECG/EKG'S
- Cast Application & Removal
- injections
- Glucose by Glucometer
- Urinalysis
Languages
Spanish
Professional Working
Timeline
Amazon
Fulfillment Associate
04.2023 - Current
Front End Manager
Walmart
02.2020 - 03.2023
Shift Manager
McDonald's
Medical Assisting
Pickens Technical College
High School Diploma -
Eaglecrest High School
Early Childhood Education
Pickens Technical College