Tanessa Gonzales
Westminster
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
HR Coordinator
Touching Hearts At Home
03.2024 - Current
- Improved employee retention by developing and implementing comprehensive onboarding programs.
- Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
- Facilitated the performance review process, ensuring timely feedback and goal-setting for all employees.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Developed training materials to educate managers on effective interviewing techniques, resulting in better hiring decisions.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
Caregiver
Touching Hearts At Home
09.2023 - 03.2024
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Behavior Technician
Invo Healthcare
01.2023 - 09.2023
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
In Home
Caregiver, Giving Home Health Care
05.2019 - 01.2023
- Provided compassionate and patient-focused care to cultivate well-being.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands and household chores.
Receptionist
Serendipity Salon and Spa
09.2017 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
Bachelor of Science - Lifestyle Medicine
Metropolitan State University of Denver
Denver, CO05.2024
Skills
- Customer Service
- Filing
- Answering Phones
- Cash Handling
- Cash Register
- Typing
- Caregiving
- Time management
- Organizational skills
- Social listening
- Medical terminology
- Vital Sign
- Patient Behavior Monitoring
- Daily Living Skills Instruction
- Positive Reinforcement
- Appointment Setting
- Onboarding and Orientation
- Payroll Processing
Additional Information
- Authorized to work in the US for any employer
Timeline
HR Coordinator
Touching Hearts At Home
03.2024 - Current
Caregiver
Touching Hearts At Home
09.2023 - 03.2024
Behavior Technician
Invo Healthcare
01.2023 - 09.2023
In Home
Caregiver, Giving Home Health Care
05.2019 - 01.2023
Receptionist
Serendipity Salon and Spa
09.2017 - 05.2022
Bachelor of Science - Lifestyle Medicine
Metropolitan State University of Denver
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