Tana Hardy
Pueblo
Summary
Compassionate and reliable Medical Assistant with extensive experience at Womens Health Center, skilled in clinical documentation and patient care. Proven ability to enhance patient comfort and safety while maintaining HIPAA compliance. Recognized for effectively managing medical records and fostering a supportive environment, ensuring high-quality care and patient satisfaction.
Overview
22
22
years of professional experience
Work History
Medical Assistant
Womens Health Center
12.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Collected and documented patient medical information such as blood pressure and weight.
Certified Nursing Assistant
Prestige Nursing Home
05.2020 - Current
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Shift Manager
Taco Bell
03.2021 - 03.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
Shift Manager
McDonald's
09.2003 - 08.2007
- Kept employees operating productively and working on task to meet business and customer needs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
- Trained and mentored new employees to maximize team performance.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Medical Assistant -
IntelliTec College
CO11-2022
Certified Nursing Assistant -
IntelliTec College
CO04-2020
High School Diploma -
South High School
Pueblo, CO05-2004
Skills
- HIPAA compliance
- Vital signs
- Direct patient care
- Clinical documentation
- Reliable team player
- Procedure assistance
- Compassionate
- CPR
- Immunization administration
- Maintaining confidentiality
- Trustworthy companion
- OB/GYN procedures
- Reliable transportation
- Patient bathing
- Patient oral care
- Feeding assistance expert
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
Womens Health Center
12.2022 - Current
Shift Manager
Taco Bell
03.2021 - 03.2022
Certified Nursing Assistant
Prestige Nursing Home
05.2020 - Current
Shift Manager
McDonald's
09.2003 - 08.2007
Medical Assistant -
IntelliTec College
Certified Nursing Assistant -
IntelliTec College
High School Diploma -
South High School
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