Community-focused Community Director experienced in delivering Affordable Housing opportunities while upholding dignity and respect. Managed Tax Credit Properties, Public Housing, and Senior Housing, ensuring compliance with Federal audits and operational standards across multiple counties. Drove community engagement initiatives and program development, fostering growth and satisfaction through effective team collaboration and strategic planning.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Community Director
Bedrock Management
Durango, CO
07.2025 - Current
Developed strategic partnerships with local organizations to promote community programs.
Led community engagement initiatives to enhance resident involvement and satisfaction.
Streamlined communication channels between management and residents to foster transparency.
Conducted regular assessments of community needs to inform program development and resource allocation.
Mentored staff in best practices for resident relations and event planning.
Acted as liaison between residents, management teams, vendors, contractors – ensuring clear communication at all times.
Managed budgets for community programs, ensuring optimal allocation of resources for maximum impact.
Adhered to state regulations during daily operations which ensured compliance with housing laws.
Oversaw maintenance projects, ensuring quality workmanship while adhering to budgetary constraints.
Fostered positive relationships with residents by addressing concerns promptly and effectively.
Maintained documentation, wrote reports and tracked expenses using Fortress.
Oversaw budgeting and resource allocation for community initiatives and events.
Fostered strategic partnerships with local organizations to expand outreach efforts.
Increased occupancy rate 98% with improved marketing and tenant relations strategies.
Property Manager
Private Property Management
Cortez, Colorado
01.2002 - Current
Managed over 40 properties for private homeowners and screened applicants through credit and background checks, facilitated lease signing, arranged general maintenance, and conducted move-in/out inspections.
Oversaw daily operations of multiple properties, ensuring compliance with regulations and quality standards.
Managed tenant relations, addressing inquiries and resolving issues to enhance resident satisfaction.
Developed and implemented property maintenance schedules, improving operational efficiency and reducing downtime.
Coordinated maintenance requests and vendor services to uphold property standards.
Implemented strategic marketing initiatives to enhance property visibility and attract new tenants.
Oversaw daily operations of residential properties, ensuring optimal tenant satisfaction and retention.
Interim Executive Director
Housing Authority of the County of Montezuma County
Cortez, Co
05.2023 - 02.2025
Oversaw daily operations, managed staff, ensured compliance with federal and state regulations, and provided exceptional customer service by addressing and handling all grievances. Analyzed financial data, identified trends, and developed strategies to improve overall performance. Reported to 5-member Board of Commissioners, leading management and operation of public housing, housing choice voucher, section 8-515 new construction, and tax credit program properties. Also works alongside 3rd party auditors and program monitors to be in compliance with HUD, CHFA and DOH.
Directed strategic planning initiatives to enhance affordable housing access for residents.
Oversaw development and implementation of housing programs aligned with community needs.
Collaborated with local government and stakeholders to secure funding for housing projects.
Led organizational efforts to improve operational efficiencies within the Housing Authority.
Executive Assistant to the Director
Housing Authority of the County of Montezuma County
Cortez, Colorado
05.2021 - 05.2023
Coordinated executive schedules, ensuring optimal use of time for Director and senior management.
Developed and maintained filing systems to enhance document retrieval and organization efficiency.
Assisted in preparing meeting materials, contributing to effective discussions and decision-making processes.
Managed correspondence, facilitating timely communication between stakeholders and the Director.
Property Manager
Housing Authority of the County of Montezuma County
Cortez, Co
07.2011 - 05.2021
Oversaw daily operations of residential properties, ensuring optimal tenant satisfaction and retention.
Coordinated maintenance requests and vendor services to uphold property standards.
Implemented strategic marketing initiatives to enhance property visibility and attract new tenants.
Developed efficient processes for lease administration, increasing operational effectiveness across the portfolio.
Conducted regular property inspections to identify issues and enforce compliance with regulations.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Property Manager/Personal Assistant
Give Me Shelter Properties
Cortez, Colorado
01.2002 - 01.2020
Managing over 20 private properties to include screening applicants and signing a lease, arranging for general maintenance of the property, construction clean-up, move in/out inspections, painting the inside of homes and personal assistance to the owner of the company.
Oversaw property maintenance and repairs, ensuring high standards of tenant satisfaction.
Managed lease agreements and renewals, optimizing occupancy rates across multiple properties.
Coordinated tenant communications and conflict resolution, fostering positive community relations.
Negotiated contracts with vendors for maintenance services, reducing costs while improving service quality.
Cultivated relationships with tenants, addressing concerns promptly to foster community engagement.
Skills
Property Management
Community Development
Community Outreach
Grant Management
Board meeting facilitation
Compliance Assessments
Multi-Department Supervisor
Customer service
Dispute handling
Facility Management
Teamwork and collaboration
Housing inspections
Innovative Problem-Solving
Empathy
Conflict Resolution
Certification
NSPIRE
VAWA
NAN MCKAY HOTMA
PHM
Cyber Awareness
Compliance Auditor and Officer
Advanced Tax Credit Compliance
Average Income Minimum Set Aside
Executive Director Certification
Timeline
Community Director
Bedrock Management
07.2025 - Current
Interim Executive Director
Housing Authority of the County of Montezuma County
05.2023 - 02.2025
Executive Assistant to the Director
Housing Authority of the County of Montezuma County
05.2021 - 05.2023
Property Manager
Housing Authority of the County of Montezuma County