Tamires Alencar

Results-driven trilingual payroll and HR expert with 13 years of experience in end-to-end payroll management. Expertise in onboarding, tax administration, global payroll and benefits inquiries within an Employer of Record (EOR) environment. Highly proficient in managing multi-country payroll and HR operations across LATAM, North America, and the Caribbean. Demonstrated success in both multinational corporations and dynamic payroll startups, consistently delivering accurate and efficient HR solutions.

• SAP
• Workday
• ADP
• Zendesk
• Hubspot
• HRBB
• Google suite

Brazilian Payroll Implementation - Velocity Global, LLC • July 2022 - November 2022
• Led the transition of a Brazilian payroll system to a new partner, ensuring a smooth process through data analysis, system testing, and proactive issue resolution.
• Visited Brazil to meet with the partner, strengthening the relationship and facilitating clear communication.
• Collaborated with internal teams to gather data, assess requirements, and ensure compliance with local labor laws, leading to accurate payroll processing.
• Managed project timelines, milestones, and resources, delivering the implementation on time.

Business Services Center Merger - Holcim • July 2019 - September 2019
• Led the 3-month integration of two Business Services centers in Canada, creating a unified customer service center, reducing costs by 10%, and cutting resolution time by 24%.
• Analyzed customer service data, identified key issues, and implemented process improvements.
• Enhanced English proficiency through daily interaction with native speakers.

HR System Transition - Workday Implementation - Holcim May 2018 - September 2018
• Led the implementation of the Workday HR system, managing the project from start to post-implementation support.
• Coordinated with IT, HR, and external consultants to ensure a smooth system transition.
• Conducted needs assessments and configured the system to align with HR processes and organizational goals.
• Developed and managed the project plan, overseeing scope, budget, and timelines.
• Provided training to employees, senior managers, and the HR team.

Volunteer TECHO | TETO • May 2014 - June 2016 • Civil rights and social action. 

Developed and implemented an awareness campaign to increase recognition of civil rights for marginalized communities, resulting in a 10% increase in the number of civic engagements in those communities. • Developed alongside with the community strategies to decrease poverty in the regions that the foundation Techo acts.