Summary
Overview
Work History
Skills
References
Timeline
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Tami Fricault

Fort Collins

Summary

I am a driven Operations Manager that has gained direct experience throughout my career as a manufacturer, broker, distributor, restaurateur and retailer. Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Overview

20
20
years of professional experience

Work History

Operations Manager

Ulta Beauty Inc.
09.2022 - Current
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Successfully reduced shrink by 1% within a $6.5 million dollar location.

General Manager

Einstein Brothers
08.2019 - 05.2020
  • Oversaw the daily operations for two Einstein Brothers locations
  • Successfully achieved 35% sales increase within the first 45 days while lowering labor costs to 31% within one week of taking over the first location.
  • Currently tracking an upward trend in sales at the second location by creating a better culture and providing exceptional hospitality.

General Manager

Rex's American Grill & Bar
04.2014 - 05.2018
  • GM of this $4 million dollar privately owned restaurant
  • Responsible for a staff of up to 125
  • Oversaw and managed all areas of the restaurant
  • Was able to increase sales and minimize costs, including food, liquor, supplies and labor by utilizing my knowledge and successfully proven milestones
  • Responsible for ensuring that all financial reporting and personnel/payroll related administrative duties were completed accurately, on time and in accordance with company policies.

Owner

Homestead Property Services
05.2005 - 10.2016
  • Managed daily operations of this growing landscape maintenance business
  • Performed all aspects of payroll, billing, monthly reports and taxes.

Skills

  • Data Analysis
  • Business Planning
  • Inventory Management
  • Marketing
  • Process Improvement
  • P&L Management
  • Staff Retention
  • Process Improvements
  • Team Leadership
  • Problem Solving
  • Exceptional Customer Service

References

Available upon request

Timeline

Operations Manager

Ulta Beauty Inc.
09.2022 - Current

General Manager

Einstein Brothers
08.2019 - 05.2020

General Manager

Rex's American Grill & Bar
04.2014 - 05.2018

Owner

Homestead Property Services
05.2005 - 10.2016

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Tami Fricault