Tamara Worley
Johnstown,CO
Summary
Dynamic professional with a proven track record at Indelco Plastics, enhancing customer retention through exceptional service and problem-solving skills. Excelled in inventory management and process improvement, demonstrating adaptability and teamwork. Committed to continuous improvement and fostering positive client relationships, I bring both hard and soft skills to drive success and efficiency.
Overview
21
21
years of professional experience
Work History
Inside Sales/Purchasing/Office
Indelco Plastics
08.2012 - 01.2025
- Developed strong relationships with customers through excellent communication and problem-solving skills, leading to higher retention rates.
- Demonstrated adaptability by quickly learning new technologies introduced into the workplace environment, improving personal efficiency while also assisting colleagues with implementation challenges.
- Coordinated with various departments to ensure timely delivery of products and services for clients, reducing instances of dissatisfaction or delay-related complaints.
- Handled escalated customer issues professionally, resolving problems efficiently while maintaining high levels of customer satisfaction.
- Assisted in training new employees, ensuring they were well-versed in company policies and procedures.
- Collaborated with sales representatives to address client concerns and ensure smooth transaction processes.
- Supported management by completing administrative tasks such as data entry and report generation, contributing to overall organizational efficiency.
- Provided exceptional support for outside sales representatives during peak periods or absences, ensuring continued success in meeting customers needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Inside Sales Representative: I sold products to customers through phone, email, and online channels, created new leads, secured potential clients, built relationships, negotiated sales terms, and closed deals.
- Office staff member: I performed a variety of administrative and clerical tasks to support the smooth operation of the office, including answering phones, managing mail, scheduling appointments, filing documents, maintaining records, and providing general support to other staff members,
Paraprofessional
Saint Vrain Valley School District
09.2003 - 08.2012
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
- Took part in professional development workshops to boost skills.
Education
Fashion
Olympic College
Bremerton, WAHigh School Diploma -
Ryegate High School
Ryegate, MT05-1989
Skills
- Friendly and helpful
- Honest and dependable
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Purchase orders
- Product knowledge
- Inventory management
- Order fulfillment
- Telephone etiquette
- Order management
Timeline
Inside Sales/Purchasing/Office
Indelco Plastics
08.2012 - 01.2025
Paraprofessional
Saint Vrain Valley School District
09.2003 - 08.2012
Fashion
Olympic College
High School Diploma -
Ryegate High School
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