Talia Labriola
Silverthorne
Summary
Patient Access Representative with background in managing patient admissions, insurance verification, and scheduling appointments. Possess strong communication skills to professionally interact with patients, families, and healthcare professionals. Demonstrated ability to maintain confidentiality while providing high-quality customer service. Notable contributions include improving workflow efficiency and reducing patient wait times.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
Vail Health Hospital
Frisco
2025.02 - Current
- Collecting and verifying patient insurance information for accurate registration.
- Maintaining confidentiality of patient information per HIPAA regulations.
- Collected co-pays and other payments from patients at time of service.
- Answered phones promptly in a professional manner.
Server
Aurum Breckenridge
Breckenridge
2024.07 - 2025.02
- Provided excellent customer service to enhance guest dining experiences.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
Server / Bartender / Barista
Rupert’s
Durango
2022.08 - 2024.05
- Managed cash register and processed payments promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Associate of Arts -
Community College of Denver
Denver, CO2016-05
High School Diploma -
Wheat Ridge High School
Wheat Ridge, CO2014-05
Skills
- HIPAA compliance
- Patient registration
- Attention to detail
- Time management
- Verbal and written communication
Timeline
Patient Access Representative
Vail Health Hospital
2025.02 - Current
Server
Aurum Breckenridge
2024.07 - 2025.02
Server / Bartender / Barista
Rupert’s
2022.08 - 2024.05
Associate of Arts -
Community College of Denver
High School Diploma -
Wheat Ridge High School