Spencer Anderson
Lakewood
Summary
To obtain a position with your company, using a positive attitude, excellent attention to detail and accuracy, and to succeed in a customer service environment.
Professional hospitality manager with a strong background in bartending and customer service. Adept at fostering collaborative environments, ensuring smooth operations, and adapting to shifting demands. Skilled in inventory management, customer service, and conflict resolution. Known for effective communication and a results-driven approach. Looking to prove my reliability and passion for customer service.
Overview
3
3
years of professional experience
Work History
Shift Manager/Head Bartender
Rooftop Tavern/ Toni Rigatoni's
Morrison
04.2023 - Current
- Preparing and serving beverages adhering to restaurant standards.
- Handling cash transactions, maintaining accurate records.
- Ensure compliance with alcohol regulations and laws.
- Serving a diverse clientele in a fast pace high client volume environment.
- Supervised daily operations and ensured smooth workflow among team members.
- Trained new employees on company policies and operational procedures.
- Conducted regular inventory checks to maintain stock levels and prevent shortages.
- Resolved customer complaints promptly to enhance service quality and satisfaction.
Assistant Store Manager
Blue Sushi Sake Grill
Denver
01.2023 - Current
- Demonstrated exceptional leadership skills by training and mentoring a team of 15 employees.
- Successfully managed daily operations, including inventory control and staff scheduling, as Assistant Store Manager.
Bartender
Blue Sushi and Sake Grill
Denver
05.2023 - 05.2024
- Expertise in effectively managing a high-volume bar, ensuring excellent customer service and satisfaction.
- Proficient in crafting a variety of cocktails and drinks with precision and creativity.
- Skilled in multitasking, prioritizing tasks, and maintaining a clean and organized bar area.
Bookkeeper
Blue Sushi Sake Grill
Denver
05.2023 - 05.2024
- Proven track record of accurately managing accounts payable and receivable, ensuring timely and accurate payments.
- Processed payroll for staff, ensuring timely and accurate compensation.
Bartender
Bonefish Grill
Golden
08.2022 - 04.2023
- Pro in mixing a variety of cocktails and developing signature drink recipes.
- Skilled in providing exceptional customer service and creating a welcoming and engaging atmosphere.
- Experienced in handling cash transactions and operating point-of-sale systems.
Education
HIGH SCHOOL DIPLOMA -
Miller North High school
omaha, NASkills
- Customer Service
- Time Management
- Bartending
- Food Service
- Cash Handling
- Bookkeeping
- Staff scheduling
- Customer relationship management
- Point-of-sale operation
- Employee training
- Team leadership
References
- Alexis Beene, (402)943-8292
- Gary Conte, (303)475-0318, Current Restaurant Owner
- Reza, (303)807-3549
- Shane Gallagher, (720)360-8753
Timeline
Bartender
Blue Sushi and Sake Grill
05.2023 - 05.2024
Bookkeeper
Blue Sushi Sake Grill
05.2023 - 05.2024
Shift Manager/Head Bartender
Rooftop Tavern/ Toni Rigatoni's
04.2023 - Current
Assistant Store Manager
Blue Sushi Sake Grill
01.2023 - Current
Bartender
Bonefish Grill
08.2022 - 04.2023
HIGH SCHOOL DIPLOMA -
Miller North High school