- Psychological Studies
- Animal Care
- Strategy Games
- Acting and Theater
Syed Ijlal Bilgrami
Aurora
Summary
Dedicated and responsible Cashier with a focus on customer satisfaction while still maintaining efficiency. Handles customers in a way that makes them feel heard and appreciated, ensuring a calm and friendly environment for all parties involved. Demonstrates exceptional people skills and collaboration with peers to provide a smooth workload. Extremely "by the book" when it comes to company and government regulations, as demonstrated by consistent and firm ID checks when interacting with customers.
Overview
3
3
years of professional experience
Work History
Cashier
Kroger's Supermarket
Aurora, CO
07.2023 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through diligent tracking of transactions.
- Assisted in training new cashiers on systems and operational procedures.
- Maintained the Kroger company standards of cleanliness both in work area and other departments.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Clearly communicated with supervisors to ensure maximum efficiency.
Education
High School Diploma -
Cherokee Trail High School
Aurora, CO05-2024
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Money handling
- Conflict resolution
- Cleaning and sanitizing
- Team collaboration
- ID verification
- Loss prevention
- Liquor regulations and compliance
- Liquor law compliance
- Gift card handling
Accomplishments
- Passed the store's liquor audit from the Colorado Department of Revenue on the second day of officially being employed as a Cashier.
Interests
Timeline
Cashier
Kroger's Supermarket
07.2023 - Current
High School Diploma -
Cherokee Trail High School