Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Syed Ijlal Bilgrami

Aurora

Summary

Dedicated and responsible Cashier with a focus on customer satisfaction while still maintaining efficiency. Handles customers in a way that makes them feel heard and appreciated, ensuring a calm and friendly environment for all parties involved. Demonstrates exceptional people skills and collaboration with peers to provide a smooth workload. Extremely "by the book" when it comes to company and government regulations, as demonstrated by consistent and firm ID checks when interacting with customers.

Overview

3
3
years of professional experience

Work History

Cashier

Kroger's Supermarket
Aurora, CO
07.2023 - Current
  • Processed customer transactions efficiently using point-of-sale system.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer balances through diligent tracking of transactions.
  • Assisted in training new cashiers on systems and operational procedures.
  • Maintained the Kroger company standards of cleanliness both in work area and other departments.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Clearly communicated with supervisors to ensure maximum efficiency.

Education

High School Diploma -

Cherokee Trail High School
Aurora, CO
05-2024

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Money handling
  • Conflict resolution
  • Cleaning and sanitizing
  • Team collaboration
  • ID verification
  • Loss prevention
  • Liquor regulations and compliance
  • Liquor law compliance
  • Gift card handling

Accomplishments

  • Passed the store's liquor audit from the Colorado Department of Revenue on the second day of officially being employed as a Cashier.

Interests

  • Psychological Studies
  • Animal Care
  • Strategy Games
  • Acting and Theater

Timeline

Cashier

Kroger's Supermarket
07.2023 - Current

High School Diploma -

Cherokee Trail High School
Syed Ijlal Bilgrami