Sydney Alexander
Denver
Summary
Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.
Overview
4
4
years of professional experience
Work History
Dairy Manager
Sprouts Farmers Market Inc.
09.2023 - Current
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
- Spearheaded initiatives focused on enhancing employee morale, reducing turnover rates within the department.
- Conducted regular performance evaluations of team members, providing constructive feedback for continuous improvement.
Grocery Manager
Sprouts Farmers Market
05.2023 - Current
- Utilized strong problem solving skills when addressing issues within the store
- Maintained accurate inventory records, ensuring product availability for customers
- Stocked delivered merchandise and conducted daily checks for price changes and out-of-date products
- Controlled shrink and gross profit by verifying proper product handling, receiving and pricing
- Communicated effectively with other managers regarding new products or promotions
Frozen Department Manager
Sprouts Farmers Market
05.2022 - 05.2023
- Created promotional campaigns to increase sales in the Frozen Department
- Performed regular quality assurance checks on all frozen products to guarantee freshness and safety standards were met
- Assisted customers in selecting appropriate products according to their needs
- Tracked key performance indicators related to the Frozen Department's success
- Developed and implemented strategies for efficient inventory management of frozen products
- Implemented new technology solutions such as point-of-sale systems or automated ordering systems
In-Store Shopper
Sprouts Farmers Market
09.2021 - 05.2022
- Maintained positive working relationships with customers, team members, and leadership
- Managed cash register operations efficiently by following correct procedures for processing payments
- Assisted customers with product selection by providing knowledgeable information about products and services
Sales Associate
Kohls
11.2020 - 04.2021
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Met merchandising standards by keeping store stocked and products faced
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Built relationships with potential customers by providing helpful advice on product selection
Education
No Degree - Nutrition & Dietetics
Metropolitan State University of Denver
Denver, CO05-2027
No Degree - Interior Design
Rocky Mountain College of Art & Design
Denver, CO12.2025
Skills
- Customer Service and Assistance
- Cash Register Operations
- Ordering of Products
- Thorough Knowledge of Product
- Sales Promotion
- Inventory Tracking and Management
- Customer interaction
- Team building and leadership
Personal Information
Title: Grocery Manager
Timeline
Dairy Manager
Sprouts Farmers Market Inc.
09.2023 - Current
Grocery Manager
Sprouts Farmers Market
05.2023 - Current
Frozen Department Manager
Sprouts Farmers Market
05.2022 - 05.2023
In-Store Shopper
Sprouts Farmers Market
09.2021 - 05.2022
Sales Associate
Kohls
11.2020 - 04.2021
No Degree - Nutrition & Dietetics
Metropolitan State University of Denver
No Degree - Interior Design
Rocky Mountain College of Art & Design
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