Suzanne Woody
Greeley
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Welbrook Transitional Rehabilitation. Proven ability to manage front desk operations and enhance patient experiences. Skilled in inventory management and effective communication, ensuring a welcoming environment while supporting team collaboration and problem-solving in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Receptionist
Welbrook Transitional Rehabilitation
Farmington
08.2024 - 06.2025
- Managed front desk operations and greeted patients with professionalism.
- Handled incoming calls, directing inquiries to appropriate staff members.
- Assisted in managing office supplies and inventory for smooth operations.
- Ensured a welcoming environment for patients and their families at all times.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Dental Assistant Student
Nizhoni Smiles, Inc.
Shiprock
07.2023 - 01.2025
- Assisted in patient preparation for dental procedures and treatments.
- Sterilized dental tools and maintained cleanliness of the clinic environment.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Supported dentists during examinations by handing instruments and providing materials.
- Assisted with preparing tray setups for various dental procedures.
- Provided chair side assistance to dentists during restorative procedures such as fillings, crowns, bridges, and implants.
Server
Nataani Nez Restaurant
Shiprock
06.2023 - 07.2024
- Provided excellent customer service in a fast-paced dining environment.
- Took food and drink orders accurately from customers.
- Delivered meals promptly while ensuring presentation quality.
- Assisted in maintaining cleanliness and organization of dining areas.
- Collaborated with kitchen staff to ensure timely order preparation.
- Handled cash transactions and processed payments efficiently.
- Resolved customer inquiries and complaints in a professional manner.
- Supported team members during busy shifts to enhance service flow.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
Education
High School Diploma -
Shiprock High School
Shiprock, NM05-2023
Some College (No Degree) -
San Juan College
Farmington, NMBachelor of Science -
Colorado State University
Fort Collins, COSkills
- Customer service
- Food safety
- Cash handling
- Time management
- Team collaboration
- Problem solving
- Attention to detail
- Tech-Savvy
- Inventory management
- Communication skills
- Instrument sterilization
- Instrument preparation
- Patient intake procedures
Timeline
Receptionist
Welbrook Transitional Rehabilitation
08.2024 - 06.2025
Dental Assistant Student
Nizhoni Smiles, Inc.
07.2023 - 01.2025
Server
Nataani Nez Restaurant
06.2023 - 07.2024
High School Diploma -
Shiprock High School
Some College (No Degree) -
San Juan College
Bachelor of Science -
Colorado State University
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