Sullivan Conger
Fort Collins
Summary
Dependable and detail-oriented individual with over three years of experience in fast-paced customer-facing roles. Skilled in team leadership, problem-solving, and inventory management. Known for being approachable and easy to work with, creating positive experiences for both customers and coworkers, and adapting well to change.
Overview
4
4
years of professional experience
Work History
Lead Barista
Alleycat Coffee House
Fort Collins
2023.02 - Current
- Open and close the store, including cash counts and daily reports
- Lead shifts and keep the team on task during busy hours
- Prepare drinks quickly and correctly while maintaining quality
- Train new baristas on drink recipes, register use, and cleaning tasks
- Handle customer questions and resolve issues calmly
- Restock inventory and put away vendor orders
- Keep the bar, café, and storage areas clean and organized
- Follow food safety and health guidelines
- Communicate with managers about inventory needs and store concerns
Assistant Manager
Alleycat Coffee House
Fort Collins
2025.01 - 2025.08
- Received and organized vendor orders from Sysco, Sam’s Club, and Shamrock
- Checked inventory for accuracy and proper storage
- Managed fruit and perishable items, rotating stock to keep it fresh
- Maintained back-of-house cleanliness and safety standards
- Broke down and disposed of cardboard and packaging
Box Office Employee
Cinemark
Fort Collins
2022.05 - 2023.05
- Processed ticket sales quickly and accurately using the point-of-sale system
- Greeted guests, answered questions, and assisted with ticket purchases
- Provided friendly and helpful customer service to enhance the guest experience
- Maintained a clean and organized box office area
- Reconciled daily ticket sales and verified transactions
- Kept accurate records of ticket sales and seat assignments
Education
Associate of Arts - Journalism & Media Communication
Front Range Community College
Fort Collins, COSkills
- Customer Service
- Team Leadership
- Training and Mentoring
- Inventory Management
- Barista Skills & Latte Art
- Conflict Resolution
- Attention to Detail
- Speed and Efficiency
- Adaptability
Timeline
Assistant Manager
Alleycat Coffee House
2025.01 - 2025.08
Lead Barista
Alleycat Coffee House
2023.02 - Current
Box Office Employee
Cinemark
2022.05 - 2023.05
Associate of Arts - Journalism & Media Communication
Front Range Community College