Stuart Jones
Aurora
Summary
Customer-focused individual with a passion for delivering exceptional service. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Production Assistant
Fox Sports/ ESPN
01.2011 - Current
- I work as a production and utility assistant for sports productions. (i.e: college football, basketball, soccer, baseball, lacrosse, as well as some professional sports productions)
- Assisted in setting up and breaking down production equipment for various sports events.
- Collaborated with camera operators to ensure optimal placement of equipment for live broadcasts.
- Supported the production team by managing on-set logistics during fast-paced game days.
- Provided on-site assistance during live events, ensuring all technical needs were met promptly.
- Facilitated instant replay looping to help deliver timely content for broadcast.
- Participated in team meetings to discuss production goals and address any logistical challenges.
- Monitored equipment functionality and reported issues to the technical team for immediate resolution.
Valet Supervisor
LAZ Parking
Costa Mesa
02.2024 - 02.2025
- Provided training to new employees on company policies, procedures, and job duties.
- Scheduled shifts for team members and managed time off requests.
- Responded quickly when emergency situations arose related to customer needs or vehicle malfunctions.
- Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions.
- Resolved customer complaints in a professional and courteous manner.
- Managed VIP arrivals and departures with smooth and professional approach.
Realtor
ReeceNichols Real Estate
Kansas City
04.2017 - 12.2023
- I originally started in commercial real estate and loved it. With COVID the commercial market settled down, so I moved to residential real estate and found that a growing market for both buyers and sellers was well suited for a person in my position as a new Realtor.
- Developed personalized marketing strategies to attract buyers and promote listings effectively.
- Maintained strong relationships with clients through regular communication and follow-ups.
- Negotiated purchase offers and counteroffers, ensuring favorable terms for clients.
- Coordinated with mortgage lenders, home inspectors, and appraisers to streamline the buying process.
- Conducted thorough market analysis to identify trends and pricing strategies for residential properties.
Manager of El Monte RV Rentals in SLC
Full Service Storage
Salt Lake City
04.2021 - 09.2022
- I managed a fleet of up to 35 incoming and outgoing RVs at any given time. Dealt with maintenance, purchase orders, and customer service for every incoming and outgoing customer.
- Oversaw daily operations to ensure smooth functioning of storage facilities.
- Implemented process improvements that increased efficiency in customer service.
- Developed and maintained relationships with clients to boost customer retention.
- Conducted regular audits of storage units to ensure compliance with safety regulations.
- Coordinated maintenance and repair schedules for storage facilities and equipment.
- Analyzed customer feedback to enhance service offerings and address concerns.
Arborist
Wildcat Tree Service
Manhattan
01.2015 - 04.2017
- Engaged with customers to provide expert consultation on tree care and maintenance.
- Executed pruning and trimming techniques to promote healthy growth and aesthetics.
- Maintained and serviced equipment to ensure operational efficiency and safety.
- Implemented safety protocols during all tree removal and maintenance operations.
Shift Manager
Dunkin' Donuts
Denver
10.2013 - 12.2014
- Supervised the daily operations of the store, ensuring efficiency and adherence to company policies.
- Monitored product inventory levels and placed orders to maintain stock availability.
- Trained and coached team members on operational standards and customer service excellence.
- Scheduled shifts for staff to ensure optimal coverage during peak hours.
- Resolved customer complaints swiftly and professionally to enhance satisfaction.
- Conducted regular staff meetings to communicate goals and address operational challenges.
Education
Bachelor of Science - Business Marketing
Kansas State University
Manhattan, KS 05.2009 - 09.2013
Skills
- Marketing
- Branding
- Negotiation
- Video Production
- Video Editing
- Business Development
- Sales
- Communication skills
- Customer service
- Retail sales
- Phone etiquette
- POS
- Pricing
- Microsoft Office
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Time management
- Typing
- Cash handling
- Public Relations
- Shift management
- Conflict resolution/management
- Cash Register
- Equipment Maintenance
- Supervising experience
- Client relationship management
- Market analysis
- Problem solving
- Team player attitude
- Courteous and professional
- Continuous improvement
Certification
- Realtor, Present
- Real Estate License
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Valet Supervisor
LAZ Parking
02.2024 - 02.2025
Manager of El Monte RV Rentals in SLC
Full Service Storage
04.2021 - 09.2022
Realtor
ReeceNichols Real Estate
04.2017 - 12.2023
Arborist
Wildcat Tree Service
01.2015 - 04.2017
Shift Manager
Dunkin' Donuts
10.2013 - 12.2014
Production Assistant
Fox Sports/ ESPN
01.2011 - Current
Bachelor of Science - Business Marketing
Kansas State University
05.2009 - 09.2013