Dynamic technology-savvy professional with expertise in operational reporting and cost management. Proven track record in staff training and customer service, ready to enhance business efficiency and drive growth.
Overview
14
14
years of professional experience
Work History
Owner/Operator
5280 Digital Events Inc.
08.2023 - Current
Employ online platforms like Zoom, Teams, WebEx, etc. for hosting online training programs, meetings, facilitation efforts, and mediation processes.
Utilize digital storage platforms for data entry and management of critical documents
Develop and maintain relationships with vendors to enhance service offerings.
Manage day-to-day business operations.
Oversee budgeting and resource allocation for various digital events.
Technical Producer
Center for Dialog & Resolution
08.2021 - 08.2023
Responsibilities outlined for 5280 digital events in employee position prior to shift to contractor for same role
Identified and approved equipment and elements required for productions.
General Manager
GoPuff
08.2017 - 08.2020
Led cross-functional teams to enhance operational efficiency and streamline logistics processes.
Established performance metrics for tracking team productivity and operational success.
Initiated multiple new store openings by equipping staff with training and ensuring optimal operational readiness.
Executive Sous Chef
Balfour Senior Living
08.2016 - 08.2017
Launched new site overseeing training, hiring, and creating menus.
Directed daily kitchen operations, ensuring high-quality food preparation and presentation.
Mentored junior chefs, enhancing team skills and improving overall kitchen performance.
Developed seasonal menus, incorporating local ingredients to elevate dining experiences.
Implemented cost control measures, reducing waste and optimizing inventory management.
Sous Chef
McLoughlin's Restaurants
08.2014 - 08.2016
Supervised kitchen staff, ensuring adherence to food safety and hygiene standards.
Developed and refined menu offerings, enhancing customer satisfaction and culinary creativity.
Collaborated with head chef to streamline kitchen operations and improve efficiency.
Trained new kitchen staff on preparation techniques and equipment usage.
General Manager
Qdoba
08.2014 - 08.2016
Developed strategic initiatives to optimize inventory management and reduce overhead costs.
Oversaw budget management, ensuring alignment with organizational goals and financial targets.
Coordinated training programs for staff development, enhancing employee engagement and retention rates.
Assistant General Manager
Einsteins Bros Bagels
08.2012 - 08.2014
Analyzed market trends to adapt business strategies, driving growth in competitive environments.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.