Steven Tatum
Denver
Summary
Seasoned Risk Manager with a strong track record of reducing fraud exposure, leading cross-functional teams, and enhancing operational workflows in high-stakes financial environments. Adept at using data-driven insights and system enhancements to proactively mitigate risk and ensure compliance. Recognized for excellent communication, leadership, and problem-solving skills that drive team performance and protect organizational assets. Experienced Risk Manager with a background in managing and mitigating financial risks. Strong skills in risk analysis, strategy development, and regulatory compliance. Previous work has demonstrated ability to improve efficiency and reduce potential threats by implementing effective risk management strategies. Known for leadership ability, critical thinking, and problem-solving acumen.
Overview
13
13
years of professional experience
Work History
Risk Manager
GLOBAL PAYMENTS/TSYS
Broomfield
09.2024 - 06.2025
- Supervise and manage daily operations of the Risk Analysis team, ensuring consistent achievement of key performance indicators (KPIs).
- Coach and mentor analysts to enhance individual and team performance, focusing on quality, efficiency, and productivity.
- Monitor and analyze team performance data to identify emerging fraud trends, and implement proactive initiatives to mitigate risk exposure.
- Handle high-level escalations from merchants and relationship managers, effectively resolving complex risk-related issues.
- Collaborate on global risk initiatives, supporting the execution of strategic projects and cross-functional business goals.
- Propose and drive system enhancements and process improvements to strengthen fraud detection and prevention capabilities.
- Leading financial technology company that provides payment processing services and software solutions to merchants, financial institutions, and consumers worldwide.
Risk Supervisor
GLOBAL PAYMENTS/TSYS
Broomfield
08.2023 - 09.2024
- Supervised risk analysts supporting large, complex merchant portfolios and high-volume funding operations across multiple risk segments, ensuring consistent adherence to risk policies, escalation standards, and control requirements while meeting service-level and quality expectations.
- Served as a senior escalation point for complex merchant risk, funding decisions, and transaction anomalies, balancing effective risk mitigation with business continuity.
- Supported leadership with operational planning, workload distribution, and capacity management during peak volumes, while monitoring performance, quality trends, and emerging risk indicators.
- Partnered cross-functionally with Compliance, Operations, and Relationship Management to resolve issues, strengthen controls, and close identified risk gaps.
- Leading financial technology company that provides payment processing services and software solutions to merchants, financial institutions, and consumers worldwide.
Senior Risk Analyst/Risk Analyst
TSYS/Transfirst
Broomfield
07.2012 - 08.2023
- Reviewed over 200,000 funding transactions annually, totaling $4 billion each year (2012-2023), with a focus on identifying risk exposures and ensuring compliance.
- Partnered with Risk Management to support daily operational oversight, contributing to strategies that effectively reduced financial risk and losses.
- Assisted leadership in planning and executing monthly risk activities, including scheduling, tracking, and ensuring timely completion of key tasks such as batch processing, reporting, and account reviews.
- Reviewed a high volume of funding requests annually, playing a key role in mitigating risk losses through consistent and thorough risk analysis in daily operations.
- Provided critical operational support by scheduling, tracking, and ensuring timely completion of essential risk tasks, while assisting team members to maintain productivity and compliance.
- Collaborated cross-functionally to improve risk controls and stepped into managerial responsibilities as needed, showcasing leadership, initiative, and adaptability.
Education
Bachelor of Science (BS) - History, Accounting
East Central University
Skills
- Risk Analysis & Investigation
- Fraud Detection & Prevention
- Escalation Management
- Risk Mitigation
- Risk Management
- Operational Risk
- Compliance & Controls
- International & Domestic Team Leadership
- Workforce Management
- Cross-Functional & Sponsor Bank Collaboration
- Performance Optimization
- Escalation Handling
- Operational Workflow Design
- Process Improvement
- Strategic Planning
- KPI Management
- Funding & Transaction Review
- AI Machine Learning Module
- ERM Software
- GL Funding System
- TSYS eConnections
- CBOS
- Microsoft Excel
- Power BI
Websites
Significant Contributions
- Drove significant reductions in fraud exposure through strategic analysis, team leadership, and the implementation of process and system enhancements.
- Led and developed high-performing international and domestic risk analysis teams, optimizing individual and collective productivity to consistently meet and exceed KPIs.
- Mitigated substantial financial risk losses by overseeing daily operations and expertly managing a high volume of complex funding reviews and escalations.
- Collaborated directly with Sponsor Banks to align risk policies, ensure compliance with bank-specific requirements, and support due diligence, onboarding, and audit-related processes.
Timeline
Risk Manager
GLOBAL PAYMENTS/TSYS
09.2024 - 06.2025
Risk Supervisor
GLOBAL PAYMENTS/TSYS
08.2023 - 09.2024
Senior Risk Analyst/Risk Analyst
TSYS/Transfirst
07.2012 - 08.2023
Bachelor of Science (BS) - History, Accounting
East Central University