Steven Poe
Aurora
Summary
Experienced Maintenance Technician skilled in conducting inspections and performing preventive maintenance on HVAC, plumbing, and electrical systems. Proven ability to resolve issues efficiently while fostering team collaboration to improve operational efficiency and tenant satisfaction.
Experienced with mechanical and electrical system maintenance, ensuring optimal performance and safety. Utilizes diagnostic tools and techniques to troubleshoot and resolve issues efficiently. Knowledge of preventive maintenance practices that minimize downtime and extend equipment lifespan.
Reliable professional with 8+ years of experience handling mechanical needs. Knowledgeable, dedicated and offering superior skills in electrical, plumbing and property maintenance.
Overview
8
8
years of professional experience
Work History
Maintenance Technician
Air Communities
Aurora, CO
02.2024 - Current
- Conducted routine inspections of HVAC systems to ensure optimal performance and compliance with safety standards.
- Performed preventative maintenance on plumbing and electrical systems, enhancing overall property functionality.
- Responded promptly to maintenance requests, resolving issues efficiently and improving tenant satisfaction.
- Collaborated with team members to streamline work orders, reducing response times for service requests.
- Maintained accurate records of repairs and maintenance activities using property management software.
- Assisted in training new technicians on equipment operation and safety protocols, fostering a collaborative environment.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and maintained equipment to keep items in top working condition.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Installed new locks, door handles, and door closers.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
- Replaced worn or broken parts on machines and equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Repaired and replaced pumps, valves and motors.
- Rewired and replaced faulty electrical components in equipment.
- Executed tasks within time and budget constraints.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
Senior Account Executive
Solve Inc
Denver, CO
05.2023 - 11.2024
- Developed and executed strategic sales plans to drive revenue growth and market expansion.
- Cultivated relationships with key clients, enhancing customer satisfaction and retention rates.
- Analyzed market trends to identify new opportunities and inform product development initiatives.
- Collaborated with cross-functional teams to align marketing efforts with sales objectives.
- Mentored junior account executives, providing guidance on best practices and client management techniques.
- Conducted regular performance reviews to assess team effectiveness and implement improvement strategies.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Brought in over $50,000 in revenue while managing multiple high-profile accounts.
- Cold called prospects to explain partnership benefits, representing company values.
- Promoted company offerings to diverse customers with targeted and disciplined approach.
- Networked at events and prospected for new customers with diverse strategies.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Actively participated in industry events as a representative of the company, expanding professional network connections for potential leads generation.
- Resolved escalated customer issues professionally, maintaining client trust while protecting company interests.
- Motivated team members to meet and exceed sales targets.
- Built relationships with customers and community to promote long term business growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Maintenance Technician
Harvest Properties
Burlington, NC
08.2018 - 03.2020
- Identified opportunities for process improvements in maintenance workflows, contributing to enhanced operational efficiency.
- Led initiatives to implement sustainable practices within maintenance operations, promoting eco-friendly solutions across properties.
- Followed safety protocols to minimize workplace accidents.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Fostered culture of continuous improvement, regularly suggesting and implementing process enhancements.
- Streamlined inventory management for spare parts, ensuring critical components were always available.
- Facilitated smoother operation of HVAC systems through regular maintenance and updates.
- Increased machinery lifespan with detailed attention to routine and preventive maintenance tasks.
- Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
- Performed preventive maintenance and repairs on various types of equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Reported issues to property manager so effective resolutions could be put into place.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Installed and maintained plumbing and HVAC systems.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Conducted routine inspections of HVAC systems to ensure optimal performance and compliance with safety standards.
- Performed preventative maintenance on plumbing and electrical systems, enhancing overall property functionality.
- Responded promptly to maintenance requests, resolving issues efficiently and improving tenant satisfaction.
- Assisted in training new technicians on equipment operation and safety protocols, fostering a collaborative environment.
- Operated varied hand and power tools to complete repairs.
Education
High School Diploma -
Dalton L. McMichael High School
Madison, NCSkills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Electrical troubleshooting
- Mechanical repair
- Parts replacement
- Equipment installation
- Equipment Repair
- Tool management
- Hand tools expertise
- Plumbing
- Lockout and tagout procedures
- Power tools proficiency
- Drywall repair
- Painting
- Plumbing repairs
- Apartment maintenance
- Groundskeeping
- Drywalling
- Industrial equipment
- HVAC systems
- Electrical panels
- Door hardware
- System installations
- Mechanical expertise
- Service-oriented mindset
- Maintenance scheduling
- Machine lubrication
- Lighting systems
- Mechanical aptitude
- Motor controls
- Organized nature
- Control circuits
- Facility management
- Gas detection
- Roofing
- Problem-solving
- Plumbing repair
- Maintaining components
- HVAC system maintenance
- Troubleshooting strength
- Safety-oriented mindset
- Air handlers
- Snow clearing
- Grounds upkeep
- Willing to learn
- Hand and power tool operation Hand and power tool use
- Clear communication
- Critical thinking
- Wiring installation and repair Problem detection and resolution General Plumbing
Timeline
Maintenance Technician
Air Communities
02.2024 - Current
Senior Account Executive
Solve Inc
05.2023 - 11.2024
Maintenance Technician
Harvest Properties
08.2018 - 03.2020
High School Diploma -
Dalton L. McMichael High School