Steven Magana
Palamerican Security
Denver
4
Languages
11
years of professional experience
Results-driven Armed Security Officer with extensive experience in incident documentation and surveillance monitoring. Skilled in report writing and collaboration with law enforcement to ensure safety protocols are upheld and incidents are managed effectively.
Work History
Armed Security Officer
10 Months- Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
- Collaborated with law enforcement to report incidents and enhance security protocols.
- Trained new officers on safety protocols, operational procedures, and effective communication techniques.
- Led team briefings, fostering a culture of vigilance and collaboration among security personnel.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
Armed Security Officer
3 Years 3 Months- Collaborated with law enforcement during emergency situations, enhancing response efficiency and coordination.
- Trained new security personnel on operational procedures and emergency response protocols, fostering team readiness.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided detailed reports on daily activities, incidents, and safety inspections to management.
Security Officer
3 Years 11 Months- Monitored premises to deter unauthorized access and confirm compliance with safety protocols.
- Responded promptly to incidents, documenting occurrences for further investigation and analysis.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety the top priority.
- Checked and verified photo identification prior to granting facility access.
Shift Leader
1 Year 5 Months- Supervised team operations, ensuring adherence to quality and service standards.
- Trained new staff on operational procedures and customer service excellence.
- Managed inventory control, reducing waste through efficient stock management practices.
- Implemented process improvements, enhancing workflow efficiency and team productivity.
Team Member
3 Months- Implemented process improvements to enhance speed of service during peak hours.
- Assisted in training new employees on operational procedures and safety protocols.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Collaborated with team members to maintain clean and organized workstations.
Dishwasher
2 Months- Operated dishwashing equipment to maintain cleanliness and sanitation standards consistently.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Enhanced kitchen efficiency by streamlining dish collection processes during busy meal periods.
Team Member
8 Months- Delivered exceptional customer service, ensuring order accuracy and satisfaction.
- Operated kitchen equipment efficiently to prepare high-quality food items.
- Resolved customer complaints swiftly, fostering a positive dining experience.
- Contributed to team success by completing jobs quickly and accurately.
Kitchen Team Member
6 Months- Prepared high-quality food items according to Chick-fil-A standards and recipes.
- Collaborated with team members to efficiently manage peak service times, enhancing customer satisfaction.
- Trained new staff on food preparation techniques and operational procedures to ensure consistency.
- Ensured cleanliness and organization of kitchen workstations to maintain safety protocols.
Education
No Degree - Physical Sciences
Skills
Emergency response
Crowd control
Surveillance monitoring
Incident reporting
Tactical response
Search and seizure
Security planning
De-escalation techniques
Crisis management
Public safety
Report writing
Conflict resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Japanese
Professional Working
French
Limited Working
Timeline
Armed Security Officer
Palamerican Security
10.2025 - CurrentRead More
Armed Security Officer
HSS Security
07.2022 - 10.2025Read More
Security Officer
Allied Universal Security Services
08.2018 - 07.2022Read More
Shift Leader
Taco Bell
05.2017 - 10.2018Read More
Team Member
Chic-Fil-A
02.2017 - 05.2017Read More
Dishwasher
Noodles & Company
11.2016 - 01.2017Read More
Team Member
Taco Bell
03.2016 - 11.2016Read More
Kitchen Team Member
Chic-Fil-A
09.2015 - 03.2016Read More
Community College of Denver
No Degree from Physical Sciences
Read More