Summary
Overview
Work History
Education
Skills
Timeline
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Steven Lawrence

Aurora

Summary

Dynamic and dedicated professional with experience at WHSmith, excelling in product organization and clear communication. Proven ability to enhance customer engagement through effective stocking and inventory management. Skilled in heavy lifting and loading/unloading, consistently contributing to a well-maintained floor.

Overview

4
4
years of professional experience

Work History

Stocker

WHSmith
11.2024 - 04.2025
  • Collaborated with team members to enhance product displays for improved customer engagement.
  • Assisted in training new staff on efficient stocking procedures and safety protocols.
  • Resolved customer inquiries by providing assistance in locating products and ensuring satisfaction.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.

Freight Team Associate

Home Depot
04.2021 - 02.2023
  • Learned safety protocols and procedures to ensure a secure working environment.
  • Operated warehouse equipment including pallet jacks and forklifts under supervision.
  • Collaborated with team members to unload trucks and stock shelves efficiently.
  • Lifted and moved items weighing 60 pounds multiple times per shift.
  • Streamlined inbound freight procedures for faster unloading, sorting, and storage of shipments.
  • Maintained cleanliness of work areas to uphold company standards and regulations.
  • Participated in training sessions to enhance skills in warehouse operations and logistics.

Food and Beverage Associate

Target
06.2021 - 10.2021
  • Provided excellent customer service in fast-paced environment, ensuring guest satisfaction and positive dining experiences.
  • Supported inventory management by monitoring stock levels and assisting with ordering supplies as needed.
  • Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
  • Organized and stocked merchandise to maintain optimal inventory levels.
  • Monitored product expiration dates and rotated stock to minimize waste.
  • Conducted regular audits of inventory to support accurate stock management processes.

Education

Legend High School
Parker, CO

Skills

  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Heavy lifting
  • Loading and unloading
  • Supply restocking
  • Clear communication
  • Product organization
  • Pallet jack operation

Timeline

Stocker

WHSmith
11.2024 - 04.2025

Food and Beverage Associate

Target
06.2021 - 10.2021

Freight Team Associate

Home Depot
04.2021 - 02.2023

Legend High School

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Steven Lawrence